Warehouse Team Leader

Company Description
**Company Description**

Fowler Welch - a multi-award winning logistics provider who deliver a range of products and services to retailers and wholesalers across the nation. We live by a simple set of values: to delight our customers, maximise our efficiency, be socially responsible and promote being an employer of choice.

We now have an opportunity for two **Team Warehouse Leaders **on a full time, permanent basis at our **Aylesford **depot

**Shift**: Sunday-Wednesday 7am-7 pm

**Salary-**
- **Weekday Hourly Rate £11.27**:

- ** Saturday, Sunday, Bank Holiday, and overtime
- £13.52**:

- **Responsibility payment £70 PW**:

- ** £590.63 PW = £30,712.76 PA**

**Job Description**:
**Job Purpose for Team Warehouse Leader**:
The role holder will coordinate the operational shift from end to end to ensure that all KPI’s and customer service levels are achieved. To deliver this the role holder will need to monitor staff safety & welfare, operational process compliance and daily operational targets & KPIs ensuring this considers company standards and agreed customer service level parameters during your shift.

**Main Responsibilities**:
***The role-holder will be responsible for, but not limited to, the following tasks:

- Ensure that you safeguard the Health, Safety & Welfare of your team, visitors and all colleagues under your control
- Ensure all practices and procedures are carried out in line with legislation and Company Safety, Health, Environment and Quality policy BRC guidelines and HACCP
- To deliver excellent levels of service to the customer
- Support the Shift Manager to monitor and control costs and proactively and manage them against budget
- To liaise closely with other Shifts Managers & Team Leaders in Wares Farm to develop strong working relationships and ensure understanding of each other’s issues, joint resolution of problems and achieve efficiencies between departments.
- To liaise with the Stock & Admin Controllers to ensure that stock counts, PI, inventory investigations and all other key inventory functions are supported and completed.
- Ensure that company standards of hygiene and housekeeping are maintained at all times
- Ensure that M.H.E. check / inspection procedures are followed and is operated appropriately.
- Maintain department discipline including time keeping, conduct and performance with the support of HR and utilising the Company’s policy and procedures where appropriate and escalating issues when necessary.
- To ensure staff rotas are updated and correct levels of staffing are used.
- Identify the training and development needs for departmental Colleagues and coach/organise/oversee solutions using own knowledge and company training tools.
- Drive the culture of the site forward at all times
- This list is not exhaustive, and the job holder may be required to undertake other duties.

**Job Context/Environment**
- Managing Operational Warehouse shifts across 24/7 operating window and temperature ranges spanning -18°c to +9°c.
- Core working hours however a degree of flexibility is required in order to meet the demands of the business.
- May require travelling to other depots as and when required

***Measures of Performance**
- ** ** Achievement of customer service levels
- Operational Efficiency of Site - achievement of Productivity KPI’s
- Safety targets met
- People metrics achieved including staff satisfaction
- Support the delivery of Budgetary & Cost requirements
- Performance of Colleagues
- Effective decision making

**Qualifications**:
**Qualifications Required**:

- Desirable
- Food hygiene certification
- IOSH supervising safely
- Reach, counterbalance and PPT licenses

**Experience Required**:
Essential
- Operational flow within temperature controlled FMCG warehouse
- BRC standards of operation
- Food hygiene standards and methodology
- Specialist requirements such as Organics and country of origin standards
- Receiving, storage, picking and loading processes
- WMS

**Skills/Competencies Required**:

- Excellent communication
- Leading by example
- Prioritisation & organisational
- Flexibility
- Honesty & trustworthiness
- Ability to work on your own initiative & unsupervised
- Teamwork
- Drive for success
- Carry out instructions as your own
- Problem solving & forward thinking
- Resource planning
- Agility and adaptability
- Challenge how we do what we do

Additional Information
**Additional information**

**What you get in return**:

- Competitive basic salary
- Competitive holidays
- Bonus
- Private health care
- Life assurance
- Pension Scheme
- Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.