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Care Coordinator On Field

2 weeks ago

Peterborough, United Kingdom Bee's Care Limited Full time

**Are you a team player with a can - do attitude who is looking for new opportunities?**

If your answer is a YES, then we may have an amazing opportunity for you to work as a:
**Care Coordinator with Bee's Care**

This role involves working as a part of a team to support our clients as well as coordinating the Booking side of the business.

**Bee’s Care** is a home care company providing honest and high quality care and support, with a unique focus on providing companionship when it’s most needed. Our aim is to provide high quality care based on the individual needs and preferences of the service user and we implement this using a person-centered approach. We feel Bee’s Care is successful because of our employment procedure, we ensure our staff are not only well trained in their roles, but also that they are kind and understanding to each individual’s needs and they work together as a best team

We’re keen to recruit someone who can help us ensure our workplace values are at the heart of everything we do. Our values are:

- We work together as a team
- We treat others with dignity and respect
- We deliver safe and caring services
- We are professionals
- We communicate effectively with honesty
- We learn and strive to progress

**Responsibilities**:

- Dealing with daily rota changes, job allocation and inputting customer information into Care Planner
- Being the first point of contact for clients and care staff
- Providing care in accordance with current best practices
- Coordinating care packages - care plans, risk assessments, reviews, compliments/complaints, accidents, and incidents
- Liaising with families and other healthcare professionals to ensure the quality of care we provide is the best in the marketplace.
- Being part of On-call rota

**What do we require**:

- Good communication skills, you will need to be calm, patient, professional and an excellent listener.
- Highly skilled with computers (Excel, Microsoft) and mobile handset technology. Strong Organisation and time management skills and the ability to multi - task
- Have the ability to deal with confrontation and crisis situation.
- Experienced in rostering systems or other planning systems - Care Planner would be advantageous
- _YOU WILL NEED TO BE A CAR DRIVER AND HAVE ACCESS TO YOUR OWN CAR._
- _Shift pattern 7 am till 2 pm and 2 pm to 9 pm._

If you have the right values for Bee's Care, you’ll be supported by a program of continuous training and development.

**Why join Bee's Care?**

It is very rewarding field to work in, those people need support to live their lives at their beloved homes and YOU are enabling their wishes

In Bee’s Care we are like a big family, we support our Staff and encourage them to develop their careers by doing NVQ Levels or taking additional courses and training's.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-40 per week

**Salary**: From £11.20 per hour

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

COVID-19 considerations:
All PPE is provided.

**Experience**:

- Health and social care: 1 year (required)

Licence/Certification:

- Driving License (required)

Work Location: On the road