Receptionist

1 week ago


Glasgow, United Kingdom Argyll hotel Full time

**About us**

We are professional and agile.

Our work environment includes:

- Modern office setting
- Food provided

Hotel Receptionist

We are looking for a friendly, professional, and well-organized receptionist to join our team at Argyll Hotel. As the first point of contact for our guests, the receptionist plays a critical role in ensuring that our guests have a pleasant and enjoyable stay at our hotel.

**Responsibilities**:

- Greeting guests and providing a warm and welcoming first impression
- Checking guests in and out of the hotel, and processing payments
- Handling reservations, both over the phone and in person
- Answering guest questions and providing information about the hotel's amenities and services
- Handling guest complaints in a professional and courteous manner, and working to resolve any issues that may arise
- Maintaining accurate and up-to-date records of guest information, reservations, and payments
- Keeping the reception area clean and organized, and ensuring that all necessary supplies are stocked and readily available

**Requirements**:

- High school diploma or equivalent
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
- Strong organizational and multitasking skills
- Basic computer skills, including proficiency in Microsoft Office and experience with hotel management software

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: £10.00-£11.00 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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