Senior Technical Application Specialist

**End Date**

Sunday 05 October 2025

**Salary Range**

£70,929 - £78,810

**We support flexible working - click here for more information on flexible working options**

**Flexible Working Options**

Hybrid Working, Job Share

**Job Description Summary**JOB TITLE**: Senior Technical Application Service Specialist

**SALARY**: £65,385 - £79.915

**LOCATION**: Halifax

**HOURS**: Full Time - 35 Hours per week

**WORKING PATTERN**: Hybrid - at least two days per week, or 40% of your time, in our Halifax office

**About this opportunity**

At Lloyds Banking Group, we’re driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses and communities.

A Senior Technical Application Specialist within our Personal Experiences & Communications Platform, will be an experienced specialist capable of handling sophisticated projects and mentoring junior team members.

**Day to day, you'll**:
**Leadership & Strategic Influence**
- Lead sophisticated technical projects and coordinate the implementation of advanced solutions
- Represent the specialist team in inter-departmental meetings and contribute to broader technical strategies
- Provide experienced consultation on critical technical decisions and foster innovation within the team

**Technical Excellence & Innovation**
- Develop and implement guidelines, standards, and methodologies
- Evaluate and recommend new technologies, and lead proof-of-concept initiatives and pilot projects
- Conduct root cause analysis for critical issues and drive continuous improvement

**Collaboration & Cross-Functional Alignment**
- Collaborate with other departments to ensure specialist work aligns with wider organisational objectives
- Contribute to thought leadership through articles, presentations, or whitepapers

**Mentorship & Capability Building**
- Mentor junior specialists and team members, supporting their growth and development
- Promote a culture of learning and technical excellence across the team

**What you’ll need**:

- **Experience in Customer Communications**:Proven experience in the customer communications domain, with a track record of leading technological changes in this area.
- **Domain Expertise**:In-depth understanding of key areas such as Banking, Homes, Insurance, and Investments, and how technology can address communication needs in these sectors.
- **Customer-Centric Approach**:A strong focus on ensuring we utilise our technology to consistently meets the communication expectations of our customers at Lloyds Banking Group.
- **Analytical Problem-Solving**:The ability to tackle sophisticated problems with a data-driven attitude, strategically seeking solutions that align with the long-term goals of Lloyds Banking Group in the customer communications field.
- **Stakeholder Management**:Excellent skills in managing partners and seamlessly bridging the gap between Business and Technology teams to achieve efficient outcomes for customers.
- **Cross-Functional Collaboration**:Ability to work across different functions and assist our Integrators in managing sophisticated technical dependencies both upstream and downstream.

**It would be great if you also had**:

- **Technical Expertise**:Hands-on experience with Customer Communications technologies such as Document Composition, Post Composition, Archiving Technologies, Content Management Tools, and Orchestration Workflows (ADF).
- **Media Format Knowledge**:Understanding of Page-Based Media formats like AFP/PDF.
- **Web and Digital Frameworks**:Experience with Web Technologies and Digital Frameworks.

**Why Lloyds Banking Group**

We’re redefining the way we serve our customers and communities, investing in technology, people, and innovation. You’ll be part of a team that’s crafting finance for good — and helping millions of people feel more financially confident.

**What you’ll get in return**
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- 30 days’ holiday plus bank holidays
- Flexible benefits to suit your lifestyle
- A range of wellbeing initiatives and generous parental leave policies

This is a once-in-a-career opportunity to help shape your future — and ours. Join us and grow with purpose.

**At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.**

**We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need a