HR Adviser

HR Adviser (Permanent)
Reading, UK | International Scope
£38K per year plus benefits

**Be part of a People transformation that’s redefining how HR is done.**

To help us make this vision a reality, we’re creating brand-new **People Adviser** roles. This is your opportunity to be at the heart of a global transformation, working across the full employee lifecycle while driving excellence in everything we deliver.

**What you’ll do**
- Act as the **first point of contact** for managers, colleagues, and external partners — delivering pragmatic, customer-first solutions.
- Support the **entire employee journey**: onboarding, probation, career moves, family-friendly policies, ER cases, absence management, and leavers.
- Partner closely with **Talent Acquisition, People Partners, Payroll, and the wider People Experience team** to deliver seamless support.
- Contribute to **global projects and transformation initiatives**, with opportunities to shape best practice and future ways of working.
- Deliver engaging **training sessions** for employees and line managers, raising People capability across the business.
- Work with data and systems to ensure **accuracy, insight, and compliance** in all People processes.

**What we’re looking for**:
We want more than just technical skills — we’re looking for people with the right mindset and drive:

- **Proactive and solutions-focused**: you see challenges as opportunities.
- **Customer-first attitude**: you build trust through outstanding service.
- **Organised and detail-driven**: you thrive in a fast-paced, high-change environment.
- **Tech-savvy and analytical**: advanced MS Excel and data skills are key.
- **People-focused**: strong communication and relationship-building skills at all levels.
- Knowledge of **employment law** (UK and ideally EU), CIPD-qualified (or equivalent experience).

**Why join us?**
- Play a **pivotal role** in a 3-year global People transformation programme.
- Be part of a **forward-thinking HR team** driving real cultural and operational change.
- Hybrid working from our Reading Head Office (3 days per week) with opportunities to collaborate across the UK and EU.
- Develop your skills through training, CIPD progression, and hands-on project exposure.

**Essential Qualifications / Experiences**:

- **CIPD Level 3 or above** (or equivalent HR qualification/experience).
- **Solid Employee Relations experience including absence management and disciplinaries**:

- Confident in managing the full employee lifecycle (onboarding, policies, absence, leavers, etc.).
- **Proven knowledge of UK employment law** (European legislation knowledge desirable).
- **Experience in a fast-paced, high-change HR environment**, ideally within a global or matrix-structured organisation.
- **Strong HR systems experience** (HRIS, ATS) with excellent MS Office skills, especially advanced **Excel**.
- **Data-driven approach** - accuracy, analysis, and reporting skills.
- **Strong stakeholder management and communication skills**, with the ability to build trust and deliver a customer-first HR service.

**Who are we**:
At **ESP Global Services**, we’ve been delivering tailored IT support solutions to organisations worldwide since 1992. From multilingual service desks managing thousands of tickets daily, to on-site and visiting engineers supporting over 200 customers, we pride ourselves on being a trusted partner for businesses operating in fast-paced, complex industries.
But we’re more than just a service provider — we’re a **global community of exceptional people**, united by one vision: to exceed expectations and delight customers, every time. We’re ITIL-aligned, ISO-accredited, and committed to the highest standards of ethics, compliance, and security.
Our culture is built on collaboration, continuous improvement, and putting people at the heart of everything we do. If you want to be part of a team where your contribution matters and innovation is encouraged, ESP is the place to grow.
ESP Global Services is an equal opportunity employer.

**If you’re passionate about People, thrive on change, and want to help shape the future of HR service delivery, we’d love to hear from you.