Product Owner Tradefloor and Media Recording

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

Technology teams in the UK work closely with our global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. They also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank. Our multi-disciplined teams include DevOps Engineers, IT Architects, Front and Back End Developers, Infrastructure specialists, Cyber experts, as well as Project and Programme managers.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

**What are we doing?**

We aim to make the lives of our customers and product teams including Product Owners, Engineers, Agile teams across HSBC much better. CTO wants to become product oriented. We want CTO to be an organisation with world class products that customers want, need and can self-serve. We want to directly deliver value faster to our customers and to the business functions that rely on our expertise to succeed, and this is an exciting opportunity to be a part of.

**Purpose of the job**

**Responsibilities**
- Delving deep into user research, market trends, and competitor analysis, building a holistic understanding of the landscape and the challenges customers face.
- Empathising with the customer by actively listening to customer feedback, analysing usage data, identifying unmet customer needs and opportunities for improvement.
- Actively 'sells' the product, finding new customers to tap into, educating customers on how the product can meet their need
- Establishing a clear product vision that represents the need and wants of the customer to drive business value
- Communicating the product vision to business colleagues, Engineering, Architecture, delivery teams and stakeholders whilst developing and communicating a compelling product strategy that is aligned to an overall technology strategy
- Translating the vision and strategy into a product backlog (feature writing and Story writing, backlog slicing)
- Identifying Minimum Viable Product (MVP), planning releases and delivery roadmaps for the product
- Supporting business and delivery team in clearly understanding backlog items, their priority and why those items are key to customer success.
- Working closely with developers, designers, and other stakeholders, fostering open communication, and building trust. This collaborative approach ensures smooth execution and timely delivery.

**Skill Requirements**
- Analysing user data, tracking success metrics (OKRs, KPIs and SLs), and leveraging insights to make informed decisions that optimise the product's performance, value and commercial (profit and loss) goals.
- Strong experience in a product role (product owner or product manager)
- Experience of supporting or delivering technology a Tradefloor environment.
- Experience of Tradefloor Voice platforms and the Media Recording services in this space.
- Strong Business Analysis / process design/ Requirements skills
- Experience delivering at various stages of the product lifecycle, knowledge of Project Management, Business Analysis, and/or SDLC - ideally in an Agile / Scrum environment
- Ability to positively influence, engage and collaborate with Senior Stakeholders at all levels
- Comfortable with experimentation, testing ideas and sharing learnings and insights

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Telephone: +44 207 832 8500