Business Analyst
2 weeks ago
**Business Analyst - Service Now**
A Business Analyst with Service Now experience is required for a 14 month government contract. Hybrid working 2 days per week from Manchester or Blackpool.
**Inside IR35**
**The role**:
ServiceNow Business Analyst required to interpret the needs of specific business areas, translate the needs into Service Now User Stories, enable the design and development of the Service Now flows and solutions to meet requirements whilst ensuring the useof out of the box functionality is utilised, according to departmental policy.
**Essential skills**:
- Business Analysis, Able to translate business needs into User Stories
- Agile skills, able to contribute to agile delivery, incremental delivery, estimating story pointing.
- Able to articulate and identify Risks Issues and Dependencies.
- Stakeholder Management, Communication, presentation and facilitation, able to run key Agile Ceremonies such as stand-up retrospectives
- Able to lead other business analysts and mentor others, develop Business Analysis best practice, own stakeholder relationships and contribute to communities-of-practice activities (internally and across government)
- Experience of using ServiceNow/previous ServiceNow projects and an understanding of what is possible within the platform
- Experience of using ServiceNow to document requirements in stories and progress these through the SDLC
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