Order Processor

**Order Processor**
**£21,000-£23,000**
**Dewsbury**
**Mon-Fri office based**
Search are actively recruiting a Sales Coordinator to our fast growing company, based in Dewsbury on a permanent basis. The business is a distributor of mechanical components supplying throughout the UK to companies within their industry.
As a Sales CoCoordinator, you will be responsible for;
- Processing of incoming customer requests & Orders,
- Producing purchase orders,
- Liaising with transport regarding incoming deliveries and advising customers throughout each stage of the process.
- Generating a daily plan that encompasses all product areas,
- Pro-actively analyse, action & resolve any potential issues ensuring full customer satisfaction
- Continually challenge and change existing processes and procedures to enhance the performance of our client's supply chain and logistics function.

**Your duties will include**:

- Dealing with incoming queries both over the telephone and face to face
- Administration of orders and quotations
- Ensuring delivery dates are met
- Planning effective and efficient deliveries of products to customers
- Liaising with delivery drivers to ensure on time deliveries are met and customers are updated throughout the full order and delivery process
- Handling 'service exceptions' & resolving customer queries
- To record and action non conformance
- To work closely with both the internal team and external partners to identify opportunities to enhance our service.

**The Person**
- A good telephone manner, planning and communication skills are essential
- You will be positive, enthusiastic and motivated enjoying the buzz and challenge of a fast paced environment.
- Skilled at prioritising and enjoy building relationships with customers and the internal team
- Computer literate essential.
- Experience of SAGE not essential but desirable.
- Experience of delivery planning desirable but not essential

You will be working for an expanding, ambitious company as part of a small team in a positive customer driven environment with the opportunity to develop within the business.