Relief Security Officer 42 Hours

**About the role**:
**Are you an experienced Security Officer with outstanding customer service skills looking for a new opportunity? Join our team at **Gloucester Quays **as a Mall Security Officer **

**It's not just about security - your dedication to teamwork and top-notch customer service skills make you a valuable asset to our organization. Together, we'll maintain a safe and secure environment for all.**
- ** 42 hours per week**:

- **Retail experience preferred but not essential**:

- ** £12.60ph**

**As a relief Security Officer you will be protecting the customer’s employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Delivering the highest levels of customer service which consistently demonstrate Securitas’ core values of Integrity, Vigilance and Helpfulness.**
- **Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate.**:

- **Conduct external and internal security patrols as detailed in the Assignment Instructions.**:

- **Carry out routine tests of security equipment where appropriate.**:

- **Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.**:

- **Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions.**:

- **Maintain all logbooks and records as detailed in the Assignment Instructions.**:

- **Issue visitor/contractor passes in accordance with the Assignment Instructions.**:

- **Deal with lost property in accordance with the Assignment Instructions.**:

- **To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.**:

- **Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices to**:

- **Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.**:

- **Notify the Securitas Operations Centre (SOC) in the event of any emergencies and follow the instructions given.**:

- **Investigate the cause of all fire alarm activations.**:

- **Report instances of property at risk of being lost, stolen, damaged and/or vandalised.**:

- **Operate radios, pagers, clocking equipment and any other physical security equipment used on site.**:

- **Operate customer’s ‘stop and search’ policies when required.**:

- **Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles.**:

- **Display an outstanding level of customer service.**:

- **Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.**:

- **Undertake any other duties as requested by Branch Management.**

**Company Benefits**:
**Health & Wellbeing**
- **Company pension and advice and planning**:

- ** Life assurance scheme**:

- ** Discounted gym memberships**:

- ** Wellness advice and support, including financial, emotional and physical**:

- ** Dental and Physical Health Plans**

**Lifestyle Benefits**
- **Cycle to work scheme**:

- ** Car lease and new car purchasing schemes**:

- ** Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel**:

- ** Mortgage Advise**:

- ** Payroll ISA's**:

- ** Eligibility for Costco Membership**

**Learning & Development**
- **Support with further education**:

- ** 100's of eLearning courses**:

- ** Accredited courses by C&G, ILM, IOSH and SIA**:

- ** Leadership Development programs both local and global**

**Giving Back**
- **Payroll Giving**:

- ** Working with charities such as Calderwood House, KPMB and Wooden Spoon**:

- ** Supporting local community initiatives**:

- ** Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org**

***

**Essential Skills**:

- ** SIA License**:

- ** 5 Year checkable work history and supporting Right to work documents**:

- ** Reasonable commuting distance**:

- ** A firm grasp of English, both Written and Spoken**:

- ** Outstanding Customer Service**

***

**Creating an Inclusive Environment**:

- Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,- how you join us and develop your career,
- the way we lead our teams
- fair pay and benefits.

To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Award