IT Support Engineer
3 days ago
We are looking for an experienced IT Support Engineer to join our sister company, Equilibrium Healthcare, a leading healthcare provider in the Greater Manchester area operating 3 care homes, a supported living service and an independent hospital. You willalso work alongside Leap29, a busy global recruitment business.
This position would report to the IT Director and will be based at our head office in Wilmslow. 20% of your time would be field work across 6 sites within the Greater Manchester area assisting our users on-site as and when necessary. You are also able towork from home in line with our hybrid working policy.
**What you would be responsible for**:
- Take ownership of the IT helpdesk, escalating tickets as necessary
- Manage user accounts
- Device configuration and management
- Support with day-to-day IT and network maintenance
- Asset management
- Participate in projects as required
- Deputise for the IT Director
**The technical experience you will need for this role**:
- Microsoft 365 suite; Endpoint Manager, Exchange Online, SharePoint Online & OneDrive
- Windows 10/11
- Microsoft Office suite
- Mobile device support - iOS and Android
- Windows Server 2012 and newer + Active Directory & Group Policy
- Core networking concepts - DHCP, DNS, VLANs
- VoIP - 3CX preferred
- Virtualisation & Cloud - Hyper-V, AWS & Azure
**Nice to have but not essential**:
- Network device configuration; Switches, Firewalls, Routers & WiFi APs
- Mimecast
- Veeam
- As this role is partially field based you are required to have a car and a valid driving licence.
**What we can offer you**:
Circa £30,000 pa depending on experience
Flexible working
Support in professional development
Laptop & mobile phone
Award winning culture
We are looking for someone that is comfortable working independently, that has a logical and methodical approach who are patient and user focused. Due to the growth within both sister companies we anticipate a great deal of opportunities to progress anddevelop, therefore it is important that you are adaptable and driven to take your career to the next level.
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