Junior IT Support Engineer Apprentice
1 week ago
**Employer description:**
SimpleIT4u are a small Managed IT Service provider.
**Overview:**
We are looking for a Junior Technical Support Engineer to provide services to our clients who we provide a full range of IT services to.
This is a great opportunity to work with a small team and develop your IT skills.
**Main responsibilities:**
- Providing 1/2nd Line support.
- Responding to tickets efficiently.
- Troubleshooting hardware, software and network problems.
- Travel to client sites to provide hands on support.
**What we are looking for:**
**Desirable skills and experience: **
- Ideally have at least 3 months experience in an IT role or course.
- Knowledge of Active Directory.
- Knowledge of networking IPv4.
- Good Windows Desktop support experience.
- Strong communication skills.
- Strong problem-solving skills.
**As well as having the following**:
- Must be eligible to work in the UK.
**Entry requirements**:
The entry requirements for this Azure Cloud Support Specialist programme are as follows:
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
**Find out more here:**
**Salary**:
£13,000 per annum.
**Future prospects**:
There will be the opportunity to progress onto Level 4 programme or gain full time employment upon successful completion of the apprenticeship.
**Important Information:**
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
XX28SP
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