One Stop

**About the role**

**Whats in it for you?** Stronger Starts Retail Apprenticeship at One Stop**

**Hours**: 30 hours per week
**Hourly Rate**:£12.31
**Holiday allowance**:Starts at 22 days, increases with length of service.
**What you need**: No qualifications required
**Location**: Chaddesden Wood, Derby DE21 4LZ
**Programme start date**:22nd September 2025
**Application deadline**:Roles will be filled on a first come, first served approach.

**Alternatively**

Our Stronger Starts Retail Apprenticeship delivered by Lifetime Training won’t just give you a stronger start towards an exciting and rewarding career with us, it will support you to develop new skills, build your confidence and learn about all areas of retail, as well as getting hands-on practical experience of working in different areas of our store. We’ve partnered with The King’s Trust, one of the UK’s leading youth charities who are experts in supporting young people to transition into work with confidence. If you have the passion and commitment to succeed, this could be a fantastic opportunity, you could even become a Shift Leader at the end of your apprenticeship.

Once you’ve completed the programme, you’ll be awarded your Level 2 National Standard in Retail, which is equivalent to **5 GCSE passes.**

The King’s Trust is a registered charity in England and Wales (1079675) and Scotland (SC041198).

**Who we are looking for**

The real success in this role will come from getting stuck in, working as part of a team and getting to know and serving our customers and colleagues. We’re particularly wanting to hear from school leavers who are aged 16-18 years and applicants who were eligible for free school meals and/or attend a state-funded school.

Are you:

- Passionate about retail and want to build your career
- Flexible, as you may be asked to work weekends and different shifts
- Always on time, well presented and committed
- Ready to work within a team and deliver great service

You will need to provide Right to Work identification - Passport or FULL birth certificate and proof of National Insurance number.

**Eligibility**

To become an apprentice, you’ll need to meet the following eligibility criteria:

- You’re a citizen of the United Kingdom or a country within the European Economic Area (EEA) and have been a resident for at least 3 years prior to starting your apprenticeship
- You’re not planning to return to funded education/training for more than 16 hours per week in the 16 months after you’ve left school
- You’ve not already completed an NVQ/ diploma qualification or above in retail

**Support you’ll receive**

Working and learning can be a challenge, that’s why you’ll have a network of people to support you. From expert 1-1 pastoral support from the King’s Trust, to a dedicated Lifetime apprenticeship coach, they’ll be someone there every step of the way. You’ll also be welcomed by our friendly store team and given a buddy who will be on hand to offer advice as well as guide and support you throughout your time with us. And we will provide you with £4.00 per day towards your lunch cost for the first four weeks of your programme.

Sounds like the programme for you? **Click here** to read about our Application process and let us know if you need support

**What You’ll Be Doing**

As an apprentice, you’ll be a key part of the team, helping to make sure every customer has a great experience in our store. Here’s what your day-to-day might look like:
**Customer Service**
- Get to know our customers and serve them with pride and enthusiasm.
- Always offer friendly, natural service that makes people feel welcome.
- Encourage customers to share feedback by completing the ‘Have Your Say’ survey.

**Working Around the Store**
- Help out in different areas like the tills, online orders, restocking shelves, vending, and general store routines.
- Keep the store clean, tidy, and safe - making sure aisles are clear and everything is in the right place.
- Respond quickly to calls for help at self-checkouts and explain what you’re doing to the customer.

**Teamwork & Safety**
- Use the training you’ve been given to work safely and follow all health and safety rules.
- Always wear the right safety gear and follow security procedures to keep yourself, your team, and customers safe.
- Follow the ‘Think 25’ policy when selling age-restricted products - always check ID if someone looks under 25.

**Being a Great Teammate**
- Be yourself, live our values, and help create a welcoming, inclusive atmosphere.
- Get involved in seasonal events, charity activities, and community projects.
- Support your team and step up when needed - you might even help run the shift if your manager or team leader isn’t around.

**Doing the Right Thing**
- Clock in and out at the start and end of your shift so your hours are recorded correctly.
- Understand how your work helps the store succeed and how we all work together to make a profit.
- Follow all policies and training to