Monitoring Officer

2 days ago


Norwich, United Kingdom Serco Plc Full time

**Monitoring Officer**

**Norfolk & Norwich University Hospital**

**Norwich, NR4 7UY**

**Full-Time, Permanent (37.5 hours per week)**

**£23,000 - £26,000 per annum**

Here at Serco, we’re looking for a Monitoring Officer to join us at Norfolk and Norwich University Hospital. The Monitoring Officer will develop and strengthen the monitoring, inspection and evaluation processes and procedures, and monitor the sustainability of data and results.

The main duties will include maintaining and reviewing the required databases needed for the statutory data submission, providing feedback to managers and contract managers, obtaining and recording evidence for potential mitigation, and working closely with management to maintain compliance.

**What you’ll need**

You will need excellent organisation, communication, and interpersonal skills. Previous experience and knowledge of monitoring, capacity assessment methodologies and the ability to lead on the implementation of new systems. You will also need a strong attention to detail, and the ability to meet required deadlines.

**Why Serco**
- Meaningful and vital work:_ Working within Healthcare at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
- A world of opportunity:_ It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
- Great people_: Hospitals are busy places, and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

**What we offer**
- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied and enjoyable work.
- A company that recognises your contribution.

**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.



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