Account Specialist

**Looking for the next step in your accounting career? Welcome to OrderWise.**
Do you believe that a job within Accounts should be more than just about the migration of clients? Do you believe people should expect great leaders and colleagues that develop and grow together? Do you believe people deliver all value, and the organisation should provide that opportunity? If so, you could be our Accounts Specialist

As our Accounts Specialist, you will be responsible for liaising and working with customers over several months in order for them to get the best out of our accounts software. Also responsible for helping existing customers with accounts-based questions and reviewing updates of the accounts software to ensure it meets specification.

**Interested? Let’s talk.**

If you would like any further information, or an informal conversation around this role, we’d love to hear from you. Give us a call on 01522 704083.
APPLY NOW

**Key Responsibilities**
- To liaise with customers and help convert customers from their existing accounts system to our accounts software.
- To help customers with questions relating to the accounts software.
- Work with OrderWise Project Managers to set deadlines and manage the timeline of overall new system projects.
- To assist in pre-sales discussions when needed with our Sales team to ensure customers are given the correct information about our accounts software prior to sale.
- Participate in appropriate training activities and encourage and support other colleagues in their development and training.
- Occasionally participate in ‘Go Lives’ at customer premises to achieve a better understanding of how specific businesses work.

**Knowledge & Skills**
- AAT level qualification/ accounts degree is desirable.
- Well organised and enjoy client facing interaction.
- Be motivated and client focused.
- A team plater with ability to work on own initiative and as part of the team.
- Excellent IT, communication, and prioritisation skills.
- Approachable with a willingness to help others.
- Ability to present information in a friendly yet professional manner.
- Ability to learn quickly and accurately.

**About us**
Wise Software (UK) Ltd. is a modern, exciting, growing and forward-thinking company that develops and sells OrderWise, a market leading business management software solution. OrderWise is used by small, medium and large businesses across the UK and beyond, with over 10,000 users across a wide range of industry sectors. We continue to grow from strength to strength, achieving a turnover of £15.4m in 2021 and demonstrating significant year on year growth.

**What we can offer**
By working as part of our team, we want all our colleagues to feel:

- Valued_
- Play a valuable, recognised, part in high performing and growing group of software companies, with a competitive annual salary.
- Annual performance and salary reviews.
- Alongside statutory leave, we offer additional holiday for your birthday, and for each year you work with us.
- Flexitime and flexible breaks to provide that all important work life balance.
- Wellbeing support, including flu shots and professional mental health support.
- Subsidised ‘hive’ café, offering food and beverage options throughout your day.
- Team events and perks, including free lunches on ‘team days’
- Rewarded_
- Annual team and company events, including our annual ‘Colleague Awards’ night.
- A company gym to use throughout the week.
- Colleague discounts from local and national providers.

We also offer other occupational benefits including death in service and critical illness cover.
**Salary**: Competitive - Dependant On Experience
**Hours**: 40hrs p/wk (8:45am - 5:15pm, Mon. to Fri.)
**To find out more about life at OrderWise click here**
**Interested? Let’s talk.**
If you would like any further information, or an informal conversation around this role, we’d love to hear from you. Give us a call on 01522 704083.
APPLY NOW

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Work Location: Hybrid remote in Lincoln

Flextime