Care Administrator

7 days ago

Aylesbury, United Kingdom Dravens Healthcare Full time

**About us**

Dravens Healthcare is a small business in Aylesbury. We are professional, collaborative and supportive.

Our work environment includes:

- Modern office setting
- On-the-job training

Dravens Healthcare are currently looking for a new Care Administrator who will be responsible for the appropriate management and diligence of the care delivery team to ensure provision of commissioned services to the people we support and be the first point of contact for day-to-day operational requirements of the care team and the people we support.

**About You**

To be successful in this role you’ll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You’ll also need to have a full UK driving licence and access to your own vehicle.

**Key Responsibilities**
- Complete and maintain monthly schedules for your care packages in line with deadlines. Ensure your care team have appropriate shifts allocated and any gaps in schedules are filled with an appropriate carer as soon as possible.
- Monitor and maintain the electronic call monitoring system.
- System maintenance related to schedules and care packages ensuring hours and shift patterns are always correct.
- Involvement in setting up of new packages including system set up and co-ordination of introduction meetings, initial rotas etc.
- Involvement in relevant meetings related to the care of the people we support, these may involve, families, commissioners, and other professionals.
- Maintaining compliance and support of staff through coordination and completion of supervision, appraisal and team meetings and spot checks as per Company policy
- To ensure management of employee’s sickness and absence as per company policies, including carrying out return to work interviews when relevant.
- General line management of your care delivery team, including managing availability or contractual changes, annual leave requests, other relevant HR issues and ensuring leavers are processed in line with company procedure.
- Provide operational support in relation to complaints, staff grievances and disciplinary issues.
- Participate in the on-call service on a rota basis.
- Fill gaps in care rotas in emergency situations where you have the necessary skills and experience.

**Your benefits**

Our colleagues are amazing and make a difference to people’s lives every day. We recognise their hard work and dedication by offering a rewarding pay and benefits package alongside our fulfilling roles. This includes:

- Enhanced evening, weekend and overtime pay.
- Paid training, inductions, DBS checks and qualifications.
- Pension scheme.

**Salary**: From £19,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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