Relief Worker

**Job Title**:Relief Worker - Modern Slavery Response Team
**Reporting to**:Team Manager
**Contract**:Permanent, Full time
**Interview Date**: TBC

**About the Service/Department**
Hestia provides trauma informed care and support to survivors of Modern Slavery through our homely safe-houses and responsive outreach service, assisting individuals to recover from the effects of trafficking and supporting survivors on their journey through the National Referral Mechanism recovery and reflection period. This service supports Men, Women & Families

Referrals to the service are increasing with more survivors identified regularly; however, there is still more work to do. Hestia is continuously developing new and innovative projects and services to meet the needs of survivors of Modern Slavery.

**About the role**
To provide a high-quality frontline service to individuals who may have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation.

Some other main responsibilities of the role include:

- Participate in referral line rota and accept new client referrals between hours 9am-10pm
- Carry out initial assessments with new clients and deliver initial subsistence payments in the community
- Respond to emergency needs of clients including but not limited to; subsistence payments, homelessness, medical needs, appointment cover, safe house maintenance

**About you**
- Experience of providing advice and support to vulnerable adults, ideally to survivors of Modern Slavery although this is not essential
- Experience of working with adults with substance misuse issues and ill mental health
- Knowledge and understanding of the criminal justice system, immigration law, safeguarding adults and children and legal responsibilities
- Demonstrate awareness of safe practice when lone working
- Knowledge and experience of providing a co-ordinated service with statutory and voluntary services available for the client group.
- Ability to remain calm and support service users effectively in crisis.
- Demonstrable ability to provide information about rights, offer impartial advice and effectively advocate on behalf of clients
- Knowledge and understanding of safeguarding issues and ability to address them appropriately
- Ability to work with databases and keep accurate electronic records of support work
- Ability to record and manage financial transactions
- Ability to work effectively in a team
- Knowledge and understanding of safeguarding issues and ability to address them appropriately.

**Please see the attached documents for the full job description and more information about Hestia.**

**What Hestia offers**
- ** Holiday allowance** of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
- ** Company Pension**:

- ** Learning and Development Opportunities** (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
- ** Hestia Rewards** exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
- ** Access to a range of health and wellbeing support tools** including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
- ** Other benefits** such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
- If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

**About Hestia**

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

**Please note**
**If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.**

**Disability confident**
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who