Ecommerce Trading Assistant

5 days ago

Manchester, United Kingdom boohoo.com Full time

**ABOUT THE ROLE**:
***

If you want to be part of a fast paced and exciting team then Ecommerce is where you want to be. From managing the trading on site, presenting the product to create our ‘shop window’ to testing experiences so we can optimise the user journey, it all happens here. We focus on understanding our customers so we can give them the right offers at the right time, show them the products they want the most and offer them an experience that is easy and enjoyable, so we can help drive business performance.

**Tasks, Duties & Responsibilities**:

- To implement the day to day trading activity on the English language App globally. This involves executing the promotional plan across the website ensuring all promotional activity goes live correctly and according to plan
- This role will monitor the ongoing performance making any recommendations for change and feeding this back to team members and managers as appropriate
- A key part of trading the App is understanding the App performance.
- You will use web analytics tools to monitor performance of all the key elements in order to understand the success of the planned activity and make recommendations for changes on a daily basis
- You will work with the team to use personalisation software to test new ways of executing promotions, and showing different content to different customer groups working with the user experience team on any findings and new innovative ideas.
- You will demonstrate an awareness of the different requirements in each different market through understanding of analytics and performance information
- You will use this awareness to make changes to each App which will maximise conversion for customers in each market. As part of this you will also undertake research on competitors and the different expectations and potential of each market as needed and feed this back to eCommerce Manager and other members of the team and overall business as needed.

**ABOUT THE CANDIDATE**:
***
- Monitor analytics to measure performance of activity and make recommendations to change
- Work with the user experience team to identify areas of improvement across the websites
- Work closely with IT and Marketing to delivery effective content changes and promotions
- Demonstrate an awareness of the different markets and adapt trading activity to maximise sales for the different customers in each market
- Conduct ad-hoc research on competitors in the different markets and the trading conditions and send this information to eCommerce Managers and team members as appropriate.

**The exciting part**:
We know that as a company we are only as good as the people that we employ. We know our employees work tirelessly to make boohoo the success it is today and in turn, we offer them some amazing benefits:

- 25 days holiday plus bank holidays
- Discretionary Bonus Scheme
- Company shares schemes - including a ' Save As You Earn' scheme
- 40% staff discount
- Monthly social events (including pay day drinks, Employee Appreciation Day etc.)
- Pension scheme
- Flexible working hours
- Cycle to work scheme
- Health cash plan
- The opportunity to work in a company that encourages engagement and grow

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