Business Service Officer
1 day ago
**Business Service Officer x2**
**Location**: Ealing
**Salary**: £37,068 - £38,058 per annum inclusive (Grade 7)
Ealing council are looking for a diligent and experienced Business Service Officer to join their team. This role will provide general administrative support and assist with housing and homelessness services.
**The Role**
- Providing administrative assistance to the housing and homelessness teams, including managing paperwork, compiling reports, scheduling appointments, and responding to inquiries.
- Liaising with landlords and temporary accommodation providers to secure housing for clients. Negotiating contracts and rental agreements.
- Working closely with other team members to ensure efficient operations and high-quality service for clients seeking housing assistance. Attending team meetings and collaborating on projects. Maintaining detailed records and database of all housing placements, landlord agreements, and benefit claims.
**Skills and Qualifications**
- Experience in an administrative role, preferably in the housing sector.
- Excellent knowledge of housing and homelessness legislation, welfare benefits, and local authority practices.
- Strong organisational skills with great attention to detail. Ability to manage multiple tasks efficiently. Empathetic with excellent communication skills. Ability to liaise professionally with clients and external partners.
- Proactive self-starter who takes initiative but can also work as part of a busy team.
- This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016.
**To Apply**
**Job Types**: Full-time, Permanent
Pay: £37,068.00-£38,058.00 per year
Work Location: In person
Reference ID: 405630
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