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Bank Administrator
2 weeks ago
Job Introduction
**Package Description**
As a Bank Administrator, you’ll be working as part of the HCRG Care Group Team in our Oldham, Bury and Rochdale Sexual Health service. As well as the attractive hourly rates of pay**,** at HCRG Care Group you will benefit from:
- **£12.21 an hour**
- **Self-booking and access to all bank shifts** Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
- **Request a Duty**- Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
- HCRG Care Group is pleased to offer access to **Wagestream**:
- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
- Working in an environment focused on the **highest clinical and quality standards**
- **Opportunities** to work in **different areas and various different services**to gain new knowledge and experience
- Access to our **Strive for Better networks**, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
- Access to our **free well-being service** available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
- **Free statutory and mandatory training**, as well as access to a range of courses and e-learning to develop further skills and in-house opportunities **continuing your professional development**
- **Rewarding and supportive teams**, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
**Job Introduction**
We’re looking for a reliable and well-organised Bank Administrator to join our team You will be providing valuable office and non-clinical admin support to help everything run smoothly. In this role, you’ll work closely with clinical and non-clinical teams, supporting colleagues, patients, and other stakeholders to make sure our admin service is efficient, professional, and patient-focused.
You’ll be involved throughout the patient journey, from their first appointment right through to discharge, handling a range of tasks like booking appointments, managing results, processing paperwork, and using computer systems to keep everything on track.
We’re looking for someone who’s confident using IT systems, has a good eye for detail, and is happy working as part of a team. You’ll help make sure follow-up actions are completed and that patients always receive a compassionate, high-quality service.
**The service is open Monday-Saturday and are closed on bank holidays. The service operates a 9-5pm service with a late night across each hub**
**Main Responsibilities**:
Responsibilities will include:
- Provide an efficient and effective administrative service as required by Integrated Contraception and Sexual Health Service.
- To maintain effective systems for the filing, retrieval and archiving of documents and correspondence.
- To maintain records systems within the Integrated Contraception and Sexual Health Service, including the maintenance, filing and archiving of patient notes.
- To maintain patient electronic record system including inputting patient contacts.
- To maintain and manage appropriate database(s), including generating reports and/or information when required.
- To order stationary via our procurement system.
- To order as directed clinical supplies via our procurement system.
- To type and send out letters on behalf of Integrated Contraception and Sexual Health team members (ie. Patient letters, Reminders, Results, Follow-up etc) as directed.
- Communicate and liaise with staff, patients and external agencies.
- To action results management administration tasks such as; insufficents, negative, and repeats.
- To liaise with suppliers to follow up on missing information, to clarify information, or to seeks advice.
- Actioning paper results, uploading and actioning where directed.
- To support the admin / reception team with results management adinistration tasks; including training support of new or excisting staff members.
- Where directed to support with office administration tasks as required by the service.
**A full list of responsibilities
