Field Service Engineer

3 days ago

Swindon, United Kingdom Sure Staffing Ltd Full time

**Field Service Engineer**

**Salary: £23,000- £25,000 dependent on experience**

**Location: Swindon**

**Shift pattern: 6 days on, 3 days off.**

**Early shift of 7am - 4pm, or late shift of 11am - 8pm, alternated.**

**Permanent Position**

**JOB DESCRIPTION**

Our client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for Field Service Engineers to join their growing teams. They provide a range of products and solutions to their customers whichhelp them to increase profits through increasing basket size, customer loyalty and footfall, serving customers more efficiently and cost-effectively.

They design, build, install, and support systems in over 5000 retail sites - processing over 20 billion transactions each year through their data centres.

**RESPONSIBILITIES**:

- Attending maintenance visits as required
- Responding to all calls within the required service level agreement (per call)
- Responsible for asset management
- Providing accurate and timely call closure and stock reporting
- Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team
- Completing all engineering paperwork

**REQUIREMENTS**:

- Full UK driving license
- Excellent communication skills
- Excellent organisational skills
- Basic technical aptitude
- Ability to work under pressure
- Previous experience in similar role

**DESIRABLE SKILLS BUT NOT ESSENTIAL**
- SPA Passport
- Service delivery experience

**ESSENTIAL SKILLS**
- Full UK Driving License
- Previous experience in similar role

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