UX Designer

7 days ago


Farringdon, United Kingdom Tesco Full time

About the role
**We’re looking for a resourceful, imaginative and ambitious UX Designer to join our multidisciplinary team.**

As a Midweight UX Designer at the UK’s largest supermarket, you’ll be shaping experiences that help millions of people shop better. You’ll help discover new opportunities, contributing to the intuitive and effortless solutions that improve every stage of a customer’s shopping journey. You’ll get to know business goals and user expectations, helping create design solutions that exceed both. And you’ll become an expert in testing, iterating and improving what you do and how you do it.

Audiences don't get bigger or more diverse than this. We have 11 million active app users and over 1 million online grocery orders a week. So, you’ll really need to roll up your sleeves and get stuck in. You'll need a big appetite for human-centred design, customer research and data and analytics. Collaboration mixed with expertise and insight is the recipe for successful design. So you’ll be working with some of the finest UX and UI designers, researchers, UX writers, service designers, data and analytics experts, product managers and developers.

Our secret ingredient is our digital design system. So, you’ll need some experience using one, whether it's just a pinch to improve a prototype or a big dollop to shape a whole user journey.

**Here’s a taste of what you can expect.**

You’ll join a business that values your expertise, experience and insight. That nurtures your personal and career growth, with opportunities for every stage of your journey. You’ll be a crucial part of a talented team full of people from all backgrounds that share your drive and ambition. You'll enjoy a hybrid role that creates the perfect work/life balance, helping you be who you are both professionally and personally. And a benefits package that’s more than competitive.

You will be responsible for
- Design large and small projects from start to finish, redefining complicated experiences into simple and intuitive solutions
- Be involved in all UX process activities including discovery, design sprints, sketching, wire-framing, low-fidelity prototyping, and service/customer mapping.
- Work in partnership with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience
- Champion human-centred design inside and outside of your team.
- Work within and across agile squads to design, develop and improve the customer experience across our digital products.
- Partner with UX researchers to help your team develop empathy for our customers, including those with a disability, and advocate for their needs, validating designs via A/B testing, unmoderated, usability testing and more.
- Use quantitative data and partner with the analytics team to help inform your work.
- Work closely with multidisciplinary teams, finding new opportunities for improvements.
- Collaborate with different disciplines including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs.
- Help facilitate partner (business and user) workshops, run appropriate conceptualisation and participatory design sessions.
- Produce design executions that use inclusive design principles and align with W3C accessibility guidelines
- Deliver valuable, high-quality and consistent work without sacrificing speed by using our Digital Design System and its standardised foundations, components, and patterns.
- Collaborate with the Design System team to help evolve the Design System based on user needs
- Help other disciplines understand the value design can bring to a project to build the best products.
- Provide feedback to other designers to help strengthen your team and Tesco as a whole.
- Help your team mates build experience, strong decision-making skills, and empathy for our customers.
- Work with the Design Manager to cultivate a positive, supportive, and inclusive team culture.

You will need
- A strong portfolio of delivered design work demonstrating your expertise across web, responsive and native apps.
- Experience in high-profile design projects in a customer-facing commercial environment.
- Passion for solving product problems while balancing all facets of a user experience, including strategy and research, information architecture, interaction design and accessibility.
- A good understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.
- Proficiency with the latest versions of Figma, Sketch, Marvel, Miro, Axure or similar.
- The ability to use both quant and qual insight to inform decision-making.
- Experience at carrying out or participating in customer research, including interviews, observation and usability testing


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