Senior Interaction Designer

**Details**:
**Reference number**:

- 402579

**Salary**:

- £46,262 - £48,576

Recruitment Retention Allowance of £1,506 and Technical Management Allowance of £2,405 may be available.
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Senior Executive Officer
- C1

**Contract type**:

- Permanent

**Business area**:

- IPO - Digital, Data and Technology Directorate

**Type of role**:

- Customer Insight
Digital
Information Technology
Project Delivery

**Working pattern**:

- Flexible working, Full-time, Compressed hours

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Newport, NP10 8QQ

**About the job**:
**Job summary**:
**Please note**: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised

**Senior Interaction Designer**:
We are looking for a senior interaction designer to join our fantastic community of interaction and content designers who are playing a vital role in supporting our digital transformation programme. This is a chance to work on services that matter, at a huge scale, with people who value design. Find out more about what it’s like designing in government on our Design in Government blog.As a senior designer within the Intellectual Property Office you’ll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles. You’ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You’ll help the government transform the way it delivers services, so that they’re more efficient, simpler, faster and easier to use.

You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team.

**Working Style**

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our **Newport Office**.

**Job description**:
**Main duties consist of but are not limited to**:

- Work in an agile, multidisciplinary team to develop design concepts at pace within complex, fast-moving transformation programmes.
- Work with service managers and programme directors to develop design concepts.
- Promote the value of a consistent high-quality user experience, through design and use of reusable elements, proactively engaging with colleagues across the organisationand promoting service design best practice across the IPO.
- Support, coach, mentor and train other designers, helping set and communicate best practice.
- Provide management support for HEO interaction designers, focusing on their development needs and the quality of their work and behaviours.
- Develop user centred design best practice, standards and guidance and play a lead role in IPO’s growing design community of practice as well as wider cross-government communities.
- Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements.
- Actively participate in user research to identify user needs, test different design ideas and be responsible for developing and maintaining suitable prototypes.
- Be confident in discussing the evidence, data and research that supports your design decisions.
- Identify and design the best way for users to interact with your service across different channels, devices, browsers, and technologies, making decisions based on insights from user research.
- Contribute to and use the UK Design System
- Play an important role in ensuring that services meet the UK Service Standard and will be required to present evidence at service assessments.

**Person specification**:
**Essential criteria**

**Design communication**:

- Experience of creating user centred-design deliverables to help explain complex problems and ideas to teams, service managers, programme directors and other key stakeholders

**Designing for everyone**:

- Experience of advising teams on how to design accessible solutions, across a range of channels, to meet customer needs.

**Designing strategically**:

- Experience of using and promoting the GOV.UK Design System, Service Manual and design principles including recommending new patterns or updating exiting patterns into the GOV.UK design system.

**Designing together**:

- Experience of working in an agile, multi-disciplinary team environment, involving the right people across teams of progression boundaries throughout the design process

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