Clinical Advisor Urgent Care Response

2 weeks ago

Dunstable, United Kingdom East London NHS Foundation Trust Full time

Are you looking to progress your leadership skills and be at the forefront of change? Would you like to work for an Outstanding Trust that values its staff? Are you committed to the delivery of high quality patient care; and are you keen to be part of a friendly and progressive integrated community team where your ideas and opinions are valued? If so, we would like to hear from you.

Community services are expanding in line with the NHS 10 year plan to provide more care in the community and so this is an exciting place to be at this time. Community nurses provide an essential role to deliver care to patients in their own homes, avoiding hospital admission and allowing people to stay in their homes longer.

We are seeking a motivated, dynamic and passionate, Senior Community Nurse for our Urgent Care Response team. Based with our Single Point of Access (SPOA) Service at Queensborough House in Dunstable, you will triaging and assessing urgent calls that come into the service and allocating the appropriate response to these calls. This role is predominantly an office based triaging role.

You will need to be a strong team player as well as an autonomous practitioner. Focused on achieving real improvements in outcomes for patients and will be confident in your ability to support, and develop individuals to deliver consistently high quality services.

You must have a driving license and have access to a vehicle in order to carry out your duties.
- Provide high quality complex clinical triage using knowledge, skills, critical thinking and clinical assessment utilising criteria and clinical pathways.
- Provide healthcare advice supported by clinical pathways and criteria, ensuring timely onward referral to the appropriate Primary Care at Home team
- Be available to staff a 7 day a week service model
- You will take pride in your work and be highly motivated and dynamic, have a flexible approach and be able to embrace change.
- We are committed to making a difference for our patients and there is a high focus on delivering quality outcomes and improving the patient experience. We offer excellent development opportunities and training that can be directed towards your needs/goals.
- You will be innovative, forward thinking, self-driven with excellent communication and interpersonal skills.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements.

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