Seasonal Cash Office Assistant

4 days ago

Chester, United Kingdom Chester Zoo Full time

**Seasonal Cash Office Assistant**

***

**What makes Chester Zoo a great place to work?**

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members. We know how important it is to invest in our colleagues to help boost their career development, which is why we offer plenty of funded training programmes.

**The Role**:
As a Cash office assistant, you’ll be part of a passionate team helping to help create inspirational days out for visitors. You will assist in the day to day running of the Cash Office alongside the Cash Office Co-ordinators, Senior Cash Office Co-Ordinators & Supervisors While delivering the highest standards of customer service you will ensure that all monies due to the Zoo through daily trading activities on site, online and telephone sales are banked and reported correctly to allow smooth transactions in the Zoo and to ensure that cash is banked promptly.
Planning on a seasonal basis the cash flow requirements for the Zoo, based off previous trends, events and school holidays.

Workload is dictated by visitor figures and has to be planned as it may require working extra hours to ensure daily completion. Cash Office staff are required to work 5 days out of 7, providing cover for each day the Zoo is open. Our working environment could not be more different from a typical Cash office Setting, where else could you stroll among rare giraffes and tigers on your lunch break?

**The Package**:

- Part Time 20 Hours a week
- 33 days annual leave (pro rata)
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
- Access to a healthcare plan
- Employer contributory pension scheme
- Seasonal contract, working until 31.10.23
- A pay rate of £10.49

**Our Requirements** - Seasonal Cash Office Assistant
- Excellent analytical and communication skills
- Experience in the use of spreadsheets and database packages
- Experience in following audit trails including the detection and prevention of fraud
- Experience in cash handling procedures including EFT transactions, cheques, and banking procedures
- Experience in handling large sums of money
- Experience in Customer Service
- Prioritising own workload
- Knowing when to report discrepancies to the Supervisors or the Senor Co-ordinator in their absence
- Recommendations of improvements to processes or equipment
- Although not essential, experience gained within a retail or visitor attraction environment would be

Although not essential, experience with Microsoft Office would be helpful.

**More About Us**

We’re not just an amazing, award-winning visitor attraction that’s home to 20,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.

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