Work Planner

**The Company**

Our vision is to be the leading customer service focused provider of specialist utility and infrastructure solutions operating on both public and private networks. Providing great customer service is at the heart of what we do, and our commitment is to deliver this safely and innovatively through our highly skilled teams - we call this the Ipsum Way.

Ipsum has grown via the acquisition of companies with strong expertise that have been operating in the UK Utility and Infrastructure sectors for more than 20 years.

We operate across a National footprint working with customers such as Openreach, United Utilities and UK Power Networks, as well as some of the UK’s largest industrial and retail businesses.

We are committed to supporting and developing our people to achieve their full potential. If you join us, as well as learning on the job, we offer structured learning in the form of apprenticeship programmes and sponsoring relevant professional qualifications. If your qualification gives you membership of an accredited professional body then we will reimburse your annual membership fee. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers.

**The Role**
This role will be based in our offices in Livingston planning & coordinating the provision of a national service contract for our primary client Openreach.
**Job Purpose**
To effectively coordinate the business resources - direct labour & sub-contractors, to fulfil the Openreach required contract services safely, in line with all regulatory checks and restrictions, on time and to an agreeable accepted standard as set by the business management and the client whilst maximising productivity and utilisation and maintaining job profitability
**Principal** **Accountabilities**
- Manage the client specific electronic business portal to obtain work requirements.
- Collaborate & communicate with client, management and necessary authorities to plan works in accordance with relevant regulations.
- Review provided work pack documentation.
- Prioritise job assignment and assign appropriate resources according to competence and geography.
- Ensure all safety, operational and regulatory considerations are addressed prior to commencement of works.
- Ensure work packs provide full and clear information & instruction for the scheduled works.
- Liaise with sub-contractors and direct resources to distribute and allocate work.
- Collate completed work information and process data on appropriate systems in a timely manner
- Ensure client jobs are managed from start to finish maintaining regular communication and providing updates to client.
- Produce meaningful contract and client reports.
- Maintain good client relations.
- Interact effectively with head office support service functions.
- Any other tasks or responsibilities required by management or identified during the development of the role.
**The Person** **Qualifications**
- Educated to standard grade level or equivalent.
**Knowledge & Experience**
- Good UK geographic knowledge.
- Excellent IT skills including an adept knowledge of Microsoft packages including Outlook, Word & Excel
- Database experience
**Skills & Personal Qualities**
- Strong administrative and organisation skills
- Flexible attitude & approach
- Influences at an appropriate level and escalates where necessary
- Takes ownership of own personal and professional development
- Organises and manages self effectively
- Is an excellent communicator
- Demonstrates a determination to “get things done”
- Willingness to learn new skills and adapt with the role.
**_If you believe you have the necessary skills and experience to successfully fill this role within our rapidly developing business, you will be rewarded with a competitive salary & benefits package._**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Store discounts
Schedule:

- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Full Covid precautions including hygiene protocols and PPE

Ability to commute/relocate:

- Livingston, EH54 9DJ: reliably commute or plan to relocate before starting work (preferred)
**Experience**:

- planning: 1 year (preferred)
- IT systems: 1 year (preferred)
Work authorisation:

- United Kingdom (required)