Receptionist/secretary

Are you an organised, confident communicator with a passion for providing excellent customer service? We are looking for a proactive and processional **Receptionist/Secretary** to join our experienced Professional team at our Glastonbury office.

**About Us**: Cooper and Tanner are residential, agricultural and commercial specialists, we are estate agents, property, antique and livestock auctioneers. We also offer a comprehensive letting service. For over 100 years, Cooper and Tanner have been well recognised in the West Country as the landed property professionals and auctioneers and are a member firm of the Royal Institution of Chartered Surveyors and Property Mark. Our team is ambitious, engaged and supportive, always striving for growth and success.

**About the Role**:As the first point of contact for clients, customers and visitors for the Professional Department, you will play a vital role in creating a positive and professional impression. You will also provide essential secretarial and administrative support to ensure the smooth running of the office.

**Hours of Work**: Monday to Friday, 9.00am to 5.30pm. 37.5 hours per week.

**Key Responsibilities**:

- Greet and assist clients and visitors in a warm, professional manner
- Provide secretarial support including typing, dictation and document preparation
- Support with diary management for the office
- Maintain and update our CRM system, handling data in line with our GDPR policy
- Confidently use Microsoft Office 365 (including Word, Outlook, Teams etc)
- Maintain filing systems and contribute to general office administration
- Support colleagues across departments with day-to-day administrative tasks as required

**What we are looking for**:

- Previous experience in a receptionist, secretary or administrative role
- Excellent typing skills and experience using dictation software
- Strong communication and interpersonal skills
- IT Fluency
- Highly reliable and organised, with attention to detail
- A proactive and can-do attitude
- Due to requirement of location flexibility, full driving license and access to personal vehicle insured for business use

At Cooper and Tanner, we are proud to uphold the following values in everything we do**:Trust, Respect, Integrity, Progressive and Professional**. If you share these values and are looking for a role where you can contribute meaningfully to the success of a great team, we look forward to hearing from you.

**Job Types**: Full-time, Permanent

Pay: £25,077.00 per year

**Benefits**:

- Bereavement leave
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Sick pay

Work Location: In person

Application deadline: 05/08/2025