Customer Advisor

2 days ago

Middlesbrough, United Kingdom Boots Full time

Summary
Job Reference:

- 228145BR
Middlesbrough, Cleaveland Retail Park

Permanent

15 hours per week

**The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.**

Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

**About the role**

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

- Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
- Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
- Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
- Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

**What you’ll need to have**
- Full training is provided for this role, and we are looking for people who:

- Excel in a varied environment, working at pace
- Communicate and listen effectively
- Enjoy working as part of a team, promoting a collaborative team dynamic
- Know that the little things make the biggest difference for customer interactions
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

**It would be great if you also have**
- Experience providing customer care and delivering great customer service but this is not essential.

**Our benefits**
- Boots Retirement Savings Plan
- Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
- Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
- **Why Boots**

We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.
- We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
- As the heart of everything we do at Boots, it's with you, we can change for the better.**What's next**
- We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.

  • Customer Advisor

    6 days ago

    Middlesbrough, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at Arcadia Garden Centre in Newby near Middlesbrough, on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...

  • Customer Advisor

    2 weeks ago

    Middlesbrough, United Kingdom B&Q Full time

    **Customer Advisor** **9 Hours Per Week** **Fixed Term Contract until 31st Jan 2026** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.71 per hour** **B&Q Middlesbrough** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...

  • Customer Advisor

    1 week ago

    Middlesbrough, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 6 hours per week (2/7 days)** **Permanent Contract** **Shifts available Monday - Friday 16:00-22:00pm - Saturday - Sunday, 7.00am - 20.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Middlesbrough** We believe anyone can improve their home to make life better. Every day, we give our...

  • Customer Advisor

    2 weeks ago

    Middlesbrough, Middlesbrough, United Kingdom B&Q Full time £26,571 - £28,146 per year

    OverviewCustomer Advisor9 Hours Per Week Fixed Term Contract until 31st Jan 2026Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.71 per hour B&Q MiddlesbroughWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...

  • Customer Advisor

    1 week ago

    Middlesbrough, United Kingdom Kingfisher Full time

    OverviewCustomer Advisor9 Hours Per WeekFixed Term Contract until 31st Jan 2026Shifts available Monday - Sunday 7.00am - 10.00pmUK Notional hourly rate 12.71 per hourB&Q MiddlesbroughWe believe anyone can improve their home to make life better. Every day we give our millions of customers theideas advice tools and confidence they need to create a home theyll...

  • Customer Service Advisor

    2 days ago

    Middlesbrough, United Kingdom Coople (UK) Ltd Full time

    **Customer Service Advisor - immediate start - permanent position** We have an exciting full-time, permanent opportunity to work as a Customer Service Banking Fraud Advisor in Middlesbrough! All training is provided and paid for. We are recruiting on behalf of our client, a global leading provider of business process solutions. This customer service banking...

  • Customer Service Advisor

    6 days ago

    Middlesbrough, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Middlesborough** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a...

  • Customer Service Advisor

    3 hours ago

    Middlesbrough, United Kingdom CastleView Group Full time

    **Responsibilities**: - As a customer service advisor your duties will include: - Undertake an initial on the spot risk assessment - Make quick decisions in a pressured environment to resolve customer calls in the most appropriate way. - You will undertake administration of customers’ accounts ensuring requirements are processed in a timely and accurate...

  • Connect Customer Advisor

    1 week ago

    Middlesbrough, United Kingdom Middlesbrough Council Full time

    An exciting opportunity has arisen for a Connect Customer Advisor to join our Team. You would become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough. Connect is a Middlesbrough Council service which delivers the Community alarm services and Telecare services to people across Middlesbrough 24hours a day, 7 days a...

  • Customer Advisor

    4 days ago

    Middlesbrough, United Kingdom Sainsbury's Full time

    **Customer Advisor - Argos**: **Rate**:£12.00 per hour** **Location**:Middlehaven Gateway Retail Park Argos, Middlesbrough, TS3 6AT** **Hours**:Part time, 20 hours per week** **Contract type**:Fixed-Term Assignment** **Business area**:Argos Retail** **Closing date**:23 October 2024** **Requisition ID**:267188**: Argos is the go-to-place for Black Friday and...