Retail Executive

5 days ago


High Wycombe, United Kingdom Uxbridge Employment Agency Full time

**Retail Executive**

**£18,000 increasing to £19,800 after probation**

**High Wycombe**

Do you pride yourself on your excellent customer service skills?

Can you retain product information?

If so then this role could be ideal for you

**Role Responsibilities**:

- Deliver first class customer service - always exceeding customer expectations
- Being able to approach customers and ensuring that they are dealt with courteously, promptly and efficiently
- Dealing with enquires in a confident and efficient manner
- Having comprehensive product knowledge to be able to recommend alternative products as and when required
- Able to upsell products and identify improvements to processes to enhance customer service
- Resolving any customer issues to a satisfactory conclusion
- Keeping paperwork up to date to enable colleagues to follow tasks
- Maintain Showroom ensuring displays and products are up to date
- Ensure specific customer requirements are processed efficiently, promptly to meet delivery promised
- Assist customers with placing products in their vehicles
- Assist with training new members of staff

**Person requirements**
- A minimum of 1 years’ experience in a retail position, preferably with a luxury product
- Must have a passion for 5* customer service
- Must have strong and clear communication skills both written and verbal
- Be able to work Saturdays on a shift basis

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