Admin Officer Ao

2 weeks ago


Wrexham, United Kingdom Brook Street Full time

A full-time temporary position has come available within a government department in the Wrexham area.
Temporary Contract
Monday
- Friday office hours, 37 hours per week
Pay rate: £11.28 per hour

Job Spec
- Assist participants in CVP (Cloud Video Platform) hearings to engage fully and effectively in the hearing, using information provided by court staff to share invitations, guidance and access codes with the relevant parties, enabling them to join the hearingat the appropriate time.
- Provide general guidance to first-time participants about how to use the CVP hearings technology, using standard scripts, adapting them to users requirements when necessary, so that users understand what to expect and what is expected of them in the hearing
- Act as first-line support for technical issues during the hearing, trouble-shooting any issues in real-time and be responsible for reporting ongoing technical issues to Digital


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