Head of Contracts Administration

1 week ago


Baildon, United Kingdom Accent Group Limited Full time

**Who are Accent?**

We own almost 22,400 houses across the north, east and south of the country.

They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers come first. They are always at the very heart of our business.

If you feel great about putting customers first, then we feel great about you joining the Accent team.

And we are a team. We live and breathe our values - we are smart, we are driven, we are caring and we are energetic - are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure we keep to our promises, then you are the person we are looking for.

Come and join us and start your own journey with Accent. We aim to be number one, and you could help us get there.

**A bit about the role and person**

35 hours per week, permanent

Your core role and focus is about working with colleagues to deliver a professional contract management service which delivers a positively memorable repairs and maintenance customer experience. We want to build thriving relationships with our contractor partners through the letting and ongoing management of viable and customer / service centric contracts. We want our people and our customers to be proud of the homes we provide and you have a key part to play in this.

**Location**

We’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system

**Salary**

The salary for this post is competitive, up to £55,000 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.

This post will also receive a car allowance of £1,250 per annum.

**What will you get from us?**

In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata) per year rising by 1 day per year up to a maximum of one working week
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
- Employee Assistance Programme
- A choice of salary based contributory pension schemes, each offering life assurance cover.
- Auto enrolment - employer and employee contribution 4%
- Pension scheme - employer contribution 18.9%, employee contribution 7.5%

Click here for a full job description.


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