Transport Coordinator

17 hours ago

Coalville, United Kingdom Roberts Travel Group Full time

**We have an exciting opportunity for a Transport Co-Ordinator to join our team.**

Roberts Travel Group is a family run Coach Holiday business supplying both commercial and domestic customers. An opportunity has arisen for a full-time role in our busy transport office at our Hugglescote Depot.

**Full Job Description**

**Overview**

We are looking for a Transport Co-Ordinator that has had previous experience within a busy Transport Organization.
- Ensuring all drivers receive their driver packs including work tickets, keys, fuel cards and maps to ensure the vehicle leave site and reached its destination within SLA deliver targets
- Escalate any vehicle defects to the Transport Management Team.
- Be resilient when under pressure and able to react and adapt quickly
- Good geographical knowledge
- Excellent communication skills with the ability to liaise effectively to all key staff.
- The ability to remain calm and prioritise your workload in a busy pressurised environment.
- To be able to work on your alone and use your own initiative in making decisions.
- Effective management and planning of drivers, through on-going communication and using our state-of-the-art transport software
- Controlling and planning an agreed amount of resource (vehicles, drivers, trailers); ensuring all legal requirements are adhered to (Working Time Directive and EU drivers’ hours regulations)
- To ensure the daily plan is completed in real time managing resources effectively, maximising utilisation whilst minimising cost
- Ensure that our internal tracking systems are kept organised and updated to an exceptional standard
- Make regular use of in-house planning tools and systems to manage workload and monitor efficiency
- Understanding and achieving key performance targets relating to the safety and efficiency of our fleet (including utilisation and costing)
- Constantly communicate with our customer service teams and drivers to ensure customer KPI’s and targets are achieved and maintained
- Assisting the Operation Managers
- Assist in the Day to day scheduling and routing of Coaches and Buses
- Carrying out various vehicle and driver compliance checks
- Downloading vehicle tachographs units, monitoring driver’s hours
- Assisting with vehicle and driver compliance tasks
- Resolving customer complaints

You should be able to comfortably organise your own workload and will be able to work in a pressurised environment to meet key deadlines.

Strong verbal and written communication are essential requisites

You should be PC literate, with a working knowledge of Microsoft Excel and Word in particular.

Some geographic knowledge would also prove advantageous.

48 hours 4 on 4 off shift pattern over 7 days a week (12 hour shifts)

5.30am - 5.30pm

Competitive Salary - dependent on experience

28 days holiday

Full training

Development and progression opportunities

Company pension

Free onsite parking

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift

Ability to commute/relocate:

- COALVILLE: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 08/05/2024

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