Medical Receptionist
1 week ago
A fantastic opportunity to join a high performing GP surgery, looking to welcome a new Medical Receptionist to the team.
We are seeking someone to work 27.5 hours per week, working 1:15pm-6:45pm, Monday to Friday. Some Saturday work may be required on an ad-hoc basis with advance warning, and other overtime opportunities may be available.
**Salary and Benefits**
£10ph, NHS Pension and 24 days annual leave.
As an employee of the NHS you will receive an excellent pension scheme as well as huge benefits on a massive amount of retailers. The Practice itself has a flexible and supportive attitude where we encourage you to develop and grow in a safe environment.
**Job Summary**
The Receptionist is part of a busy team who are the face of the Practice. Together with your colleagues you support the Medical team in caring for our patients. The role is varied as no two phone calls are the same and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.
**You will be**
- Booking appointments for patients with the appropriate medical professional
- Dealing with general enquiries from patients and visitors
- Assisting patients to complete new registration forms
- Supporting colleagues to maintain an efficient and friendly atmosphere
- Administering the procedure for repeat prescriptions.
- Assisting with any other administration required
**You are**
- A customer service professional with a kind and courteous manner.
- You will have experience of working face to face and on the telephone with customers.
- You have high levels of accuracy and understand the importance of getting information correct at all times.
- You are friendly and understanding with patients and offer support where you can.
- You will be used to a fast-paced environment with a varied task list and tight deadlines.
- You understand the importance of confidentiality and work efficiently with your colleagues to get the job done.
- Experience with SystmOne would be an advantage, however full training will be provided.
- Experience of Microsoft Office, Word and Excel is essential.
**Job Types**: Part-time, Permanent
**Salary**: £10.00 per hour
**Benefits**:
- Company pension
- Store discount
Schedule:
- Monday to Friday
Work Location: One location
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