Night Porter

2 weeks ago

Portsmouth, United Kingdom OLD THORNS HOTEL AND RESORT Full time

We are looking for a **Night Porter** to join our night team.

**Live in option available**

Old Thorns is a four-star hotel resort in Hampshire with 153 bedrooms and 51 Apartments. The hotel is easily accessible from the A3, Guildford and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.

**Main Responsibilities**:

- To carry out night audit tasks and provide a full and thorough handover takes place at the end of the shift
- To have a good knowledge and understanding of all hotel facilities and outlets and able to answer customer queries quickly and effectively
- Undertake routine walk rounds of all areas of the hotel on a regular basis and report irregularities to the Night Manager.
- To set up conference and banqueting suites in accordance with hotel function requirements, ensuring the hotel standards are maintained
- To ensure that all front of house public areas are cleaned as per company cleaning procedures, therefore creating a professional impression to guests and employees
- To undertake room service duties when catering department is closed
- Ensure our guests receive the highest standards of service

**Knowledge, Skills & Experience Required**:

- Previous experience within a similar role is advantageous
- Work well within a team
- Smart personal presentation and polite, attentive and friendly manner
- Have good communication skills with a good level of spoken English
- Able to deliver great customer service at all times

**We Offer**:

- A Competitive Salary
- Meals on Duty
- Long Service Awards & Holiday
- Training & Development Opportunities
- Company Uniform
- Free on-site parking
- Employee Assistance Programme
- Discounted Leisure Club Membership
- Company discounts

This is a full time position working 5 nights out of 7 on a rota basis.

**Live in accommodation is available for this position**

**Salary**: £21,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Referral programme
- Store discounts

Schedule:

- Night shift

Application question(s):

- do you need Live In accommodation?

**Experience**:

- Night work: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Reference ID: Night Porter

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