Smart Meter Apprentice

**Smart Meter Apprentice**
Field Based - Twickenham
Are you a practical learner? You can become a qualified Smart Meter Engineer while working and training on the job
Do you prefer to be on the move and help our customers in person rather than stuck in front of a computer screen? You’ll meet different people every day while having autonomy over your own work.
If this sounds like something you’d be keen on, please read on No matter your background, past experience, age or gender, we’ve worked hard to create an environment which is exciting & comfortable for everybody & we’d love to hear from you
**We’re making zero carbon happen**
We’re OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast.
We call this Plan Zero - and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?
So much has changed since we launched in 2009. Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.
**Everyone belongs at OVO**
Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences.
We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are - we can’t wait to meet you.
**Where in the world of OVO will I be working?**
An exciting opportunity to start a new career as a Smart Energy Engineer.
You’ll be working at customers’ homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
**What will I be doing?**
You’ll join us as a Smart Energy Engineer Apprentice, ready to take advantage of the opportunities provided to develop your skills. Your apprenticeship will last for a minimum one year, during which time you will gain recognised transferable skills and qualifications.
As part of a 53 week Apprenticeship programme we’ll support you through your initial 20 week training period, half of which will be spent at one of our top training academies. You’ll learn and obtain experience in the fundamentals of installing smart, gas andelectric meters and associated equipment, providing energy efficiency advice - and helping our customers make the most of their new technology. You’ll then partner with an experienced OVO Engineer who will mentor you on the job to get you started on the pathto becoming a fully qualified and brilliant Smart Energy Engineer.
Upon completion of your training and mentoring you’ll continue your 53 week Apprenticeship working live, installing meters into the homes of 1000’s of our customers whilst completing your apprenticeship portfolio.
**Key Responsibilities**:

- Being a passionate advocate of Ovo’s Plan Zero and energy efficiency, you’ll deliver the highest possible level of customer satisfaction by becoming a brand ambassador.
- Engaging with customers on the benefits of smart meters including how to monitor and reduce their energy consumption.
- Committed to learning and achieving a Diploma in Smart Metering Dual Fuel, and associated qualifications.
- You’ll be responsible for the customer experience, ensuring you have the right materials stocked in your van, a proactive approach to pre-visit communication, whilst utilising strong technical skills to deliver exceptional service.
- Adapt working methods to Installing Smart metering systems in a range of Customer environments. Identify where conditions are to unsafe standards and take actions.
- Carry out risk assessments to ensure safety of yourself, customer and their property. Use tools, equipment and PPE in a safe and appropriate manner.
**The kind of person we’re looking for**:

- You’ll have a strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working.
- Demonstrate key behaviours that align with our OVO values.
- Comfortable helping our customers in their home
- Great at multitasking.
- Comfortable using smart devices.
- A good level of Maths and English skills
- A current full manual driving licence (with up to 6 points), which you can use in the UK
and be 18+
**Brilliant benefits for a world-changing team**
Our people are at the heart of Plan Zero. That’s why we offer plenty of green benefits and progressive policies to make you feel at home:

- 34 days holiday (including bank holidays
- Flex pay
- Pension
- Healthcare cash plan or private medical insurance
- Gym membership
- Gadget, travel and cyber insurance
- Extra holiday buying
- Up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and discounts on smart thermostats and EV chargers
- Cycle to work scheme and public transport season ticket loans
Our People Team can tell you everything you need to know about our full range of benefits and policies.
**Oh, and one last thing...**
We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.