Seasonal Customer Service Assistant

1 week ago

Brighton, United Kingdom Bandai Namco Amusement Europe Ltd. Full time

Vacancy: Seasonal Customer Service Assistant
Employer: Bandai Namco Amusement Europe Limited
Location: Brighton, East Sussex
Salary / Rate of Pay: £11.44 per Hour
Sector: Retail, Leisure Entertainment, Hospitality
Role: Sales Assistant
Level: Team Member
Contract Type: Temporary

We are looking for seasonal staff to join our amazing team of Customer Service Assistants who not only crush sales goals, but also bring high energy and positivity. Your primary responsibilities will be to assist the Store Management in all aspects of this leisure retail operation; interacting with customers, sharing your passions, maintaining stock and of course closing that sale. We are offering 1-2 days per week, initially, with potential for more in the run up to Christmas. You must be available to work Christmas Eve or Boxing Day, and New Year's Eve or New Years Day.

**Responsibilities**:

- Greet and welcome customers with a warm, friendly demeanour
- Function as an expert in our product offerings, answering customer questions and providing recommendations
- Ensure the store is well-maintained, clean, and visually appealing
- Process customer transactions accurately and efficiently
- Maintain a professional appearance and conduct at all times
- Work with the store management team to achieve sales targets and meet performance goals
- Assist in inventory management, including receiving, stocking, and organising merchandise
- Contribute to a positive and inclusive team environment

What we are looking for you to have:

- Previous experience in sales within a retail or leisure hospitality venture
- Excellent communication and interpersonal skills
- Be organised with an attention to detail
- The ability to work flexible hours, including weekends and holidays
- Passion for our brand and commitment to delivering a high-quality customer experience
- The ability to work well in a team environment
- Familiar with Microsoft Office and tech literate

As well as the attractive rate of pay, the package includes:

- Non-contractual bonus
- Family friendly working policies
- Training and development
- Discounts at other BNAE operated venues

If you are a go-getter who's hungry to succeed and willing to go the extra mile, then you're going to love this gig. Hit us up with your CV and get ready to build a community with us
- **Fun for All into the Future**_

Bandai Namco is an Equal Opportunity Employer. As firm believers in diverse thinking, we strive to build a workforce that is representative of our audiences, society, and the world around us. We are committed to an employment process that respects a variety of voices, identities, backgrounds, experiences, and perspectives.

**Job Type**: Part-time

Pay: £11.44 per hour

Expected hours: No less than 6 per week

**Benefits**:

- Employee discount
- Transport links

Schedule:

- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Brighton: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

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