Health Care Assistant

Recruiting for the Role of Health Care Assistant

Job Ref: 001A - Health Care Assistant

City Care Providers is proud to announce our recruitment campaign during this autumn season for the special role of Health Care Assistant

Job Identification

Job Title: Healthcare Assistant

Grade: Band 2

Anticipated number of posts: 10

Area of Work: Community/ Supported living

Responsible to: Senior Care Coordinator

Accountable to: Registered Manager

About us

City Care Providers Ltd is a Domiciliary Care Service provider under the Doncaster

Metropolitan Borough Council, South Yorkshire. We are duly registered and regulated by the Care Quality Commission in the United Kingdom of Great Britain.

Join us because we care

▪ We are caring and compassionate about the work we do

▪ Our primary focus is on person-centred care, putting the service user first - making sure they are well cared for, safe and that we are responsive to their needs, always.

▪ We treat each other with courtesy, honesty, respect and dignity.

▪ We are committed to quality and continuous improvement in our service.

▪ We pride in our work and are responsible and accountable for our actions, always.

▪ We value the diversity of our staff and take provide in rewarding ability and innovation.

**1 | **P a g e

About the Role:
The main role of the HCA is to support people with all aspects of their day-to-day living.
We provide home care and support that is safe and comfortable, giving an opportunity to our service users to live independent lives in their own homes.

Our 24/7 live-in care service is tailor-made to suit service-user needs and individual preferences.

The range of duties/responsibilities includes:

- Preparing meals - breakfast, lunch and serving drinks
- Helping with managing money and payment of bills as per recommendations of family or guardian recommendations.
- Helping with health-related tasks according to medical practitioners or community nurses recommendations
- Companionship care and general supervision
- Shopping - going out shopping with service user or on their behalf
- Collection of prescriptions and also helping with collections of pensions
- Helping with getting out of bed in the morning
- Servicing or prompting to take prescribed medication
- Social interactions - getting out of the house and meeting friends
- Maintain a safe, tidy and clean environment for staff, patients and relatives.
- Assist with the care of service users’ physical and personal needs, ensuring highest standard of care is achieved.
- Assist with simple aseptic techniques.
- Assist the service user to meet their individual religion, spiritual and cultural needs.
- Maintain service user’s rights as an individual.
- Attend in-service training and participate in Education & Development programmes
- Participate in the Annual Performance review.
- Attend all mandatory lectures/ training as necessary
- Aim and undertake to achieve relevant Health and Social Care Level 3 Course
- Records: make all supportive records to reflect the care plan activities undertaken
- Maintenance of up to date communication with colleagues, service users and their relatives.
- Provide verbal/written reports on the condition of service users to team leader or care coordinator
- Report untoward incidents to a registered nurse
- Maintain service users/ client confidentiality at all times as per organisational

Guidelines.
- Be aware of and implement organisational policies and procedures relevant to the post.

**2 | **P a g e
- Be aware of personal responsibilities as defined in the Health & Safety at Work

Act.
- Adhere to organisational policy regarding uniform.
- It’s your duty to be aware of your own and the organisation’s roles and responsibilities for safeguarding and protecting vulnerable adults. You should be competent enough to recognise abuse, and be able to respond appropriately, and contribute to the processes for safeguarding.
- Take infection prevention and control as an integral part of the role of all health care personnel.

Scope and Range

This job description applies within any home setting in a given local community

Personal Attributes

Values-based behaviours for all staff

There is enough clarity on objectives and expected outcomes

Communicate clearly and listen actively; be open, courteous and willing to help,

Be proactive and work with initiative in the best interest of the service users - to meet their needs.

Build positive work relationship with colleagues and stakeholders

Able to consistently understand and meet the needs and interests of service users

Enjoys working in teams to find solutions to common problems by contributing and listening to others.

Be sensitive to the needs and feelings of others while having a zero tolerance to bad behaviour

Will motivate others with enthusiasm and a positive attitude

Shows ability to infuse pride and joy in work and can maintain optimism and sense of humour in stressful situations