Operations Coordinator

**Operations Coordinator - Northampton**

**About Us**

At SEKO, expert logistics and supply chain management is what we do. We deliver award-winning Ecommerce Solutions, Value-Added Freight
Forwarding and specialist White Glove Services - empowering our clients with the tools to achieve remarkable growth across borders.

To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who want to share in the future success of the business. We’re always looking for ambitious, dedicated, and problem-solving individuals to join us in providing game-changing solutions for our clients.

**Job Purpose**:
The purpose of this role is to manage and oversee imported goods for assigned accounts.

Charging, costing and arranging the movement of goods and consignments, flow of paperwork to ensure Customs clearances are obtained quickly and deliveries are made in good time.

To be responsible for managing the full import process for a shipment for specified accounts, from start to finish. To liaise with overseas offices, partners and agents. To assist in the smooth running of operations for the department.

**Key responsibilities**:

- To ensure compliance with the customs regulations of the UK/EU
- To transpose customs declaration information from documents, and or other data sources, into the customs brokerage system accurately.
- To manage and meet required internal and external KPIs
- To understand and utilize all elements of Customs.
- To correspond with Customs/other government agencies as required in a timely manner
- To keep up to date on all regulatory requirements governing imports.
- To build and maintain strong relationships with customs authorities and other government agencies
- To be responsible for arranging and completing all associated paperwork, which documents the nature of the goods being imported from abroad and that they are legal and legitimate.
- Ensuring all is in order in relation to import quotas, tariffs, trade agreements and HM Revenue and Customs regulations,
- Responsibility for costing jobs and ensuring maximum profitability for the organisation.
- Establishing contacts and relationships with HM Customs to ensure efficient transfer of goods through the legal process.
- Ability to manage deadlines and sometimes difficult situations, therefore an element of negotiation is required in order to be able to meet timescales.

**Skills and qualifications**:

- Education - GCSE - English and Maths required
- Specialized knowledge : o of customs import declaration procedures o of customs regimes and legislation o of classification, incoterms, valuation and origin rules
- Ability to work to deadlines
- Skills - tenacious, well organised, friendly, detail oriented, completer/finisher. outgoing and friendly, and commercially aware.
- Abilities - Strong administrative skills, works well under pressure.

Good communicator - both written and verbal. Good numeric skills.
- Experience -knowledge or experience in the following areas is desirable: air, road or ocean movements, customs documentation and procedures, transport procedures, shipping schedules, freight tariffs and rates, ability to raise and complete documentation

**Details**:

- Monday - Friday
- 37.5 hours per week
- Permanent

**Compensation and benefits**:

- Pension scheme (5% employee, 3% employer contributions)
- Referral scheme
- Death in service (4x salary)
- Private healthcare after 1 year service
- 25 days annual leave + bank holidays with an extra day after 5,8-, and 10-years’ service
- Employee assistance programme

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- NN4 5EZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Knowledge or experience is desirable in: air, road or ocean movements, customs documentation and procedures, transport procedures, shipping schedules, freight tariffs and rates, ability to raise and complete documentation

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Freight: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Reference ID: BHX2 - Operations Cooridnator