Customer Service Specialist

5 hours ago


Ambleside, United Kingdom Heart Of The Lakes Full time

**Are you a natural with Customers and Owners?**

**Do you have a natural talent for building rapport?**

**Are you looking for your next role within a successful, friendly team during one of our best years to date?**

**We want to hear from you to join our team at Lakelovers as our latest Customer Service Specialists at our Ambleside Office**
- Paying a salary of up to £21,000 per annum
- Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 5% of your salary
- 33 days annual leave including bank holidays
- Plus an additional day off for your Birthday
- Plus an additional two volunteering days per year (to spend on a cause close to your heart)
- A fantastic chance to be a key player in our close-knit team
- An enhanced maternity and paternity policy
- Un-rivalled personal development
- Study support for additional qualifications, courses and accreditations
- Numerous wellbeing initiatives and access to 24/7 mental health support
- Regular social events including our infamous bring your dog to work day

On a daily basis you will be developing and maintaining strong relationships with our friendly Property Owners as we maintain high owner retention rates and controlling and improving the quality of properties within our portfolio

**This is the perfect opportunity for those with a true pride in what they do and a passion for delivering excellence**

We need those comfortable with speaking to owners, potential owners, housekeepers and external suppliers to ensure the guest experience is outstanding

We need those with a passion for resolving issues, who are able to uncover problems and build a trusting relationship with Owners

**If you are looking to take your next steps in a brand new role, becoming a fantastic personality in our sociable team, we want to hear from you**

**Salary**: £21,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Cycle to work scheme
- Employee discount
- Life insurance
- Private medical insurance
- Referral programme
- Wellness programme

Schedule:

- Day shift

Work Location: One location


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