Helpdesk Advisor

We are seeking Helpdesk Advisors to start a new role immediately

Do you have experience within customer service and administration? Are you happy to work in a back office, administrative focused role?

If so, this could be the perfect role for you. Working at the client's head office in the Runcorn area, you will be expected to provide general administration support to a number of key departments across the business to achieve critical business and client deadlines within each department whilst upholding an exceptionally professional image of the business through all communication methods.

**Benefits for this role include**:
A competitive basic salary of £19000 - £21000 (Dependant on experience) per annum in a permanent, full time post.
Free, onsite car parking facilities.
Shift patterns of 0830-1700 across a Mon-Fri period (although flexibility is preferred in the event of requiring staffing across a busy period one Saturday here and there may be required).

**Day to day duties will include**:
Overseeing the sending of quotations to customers and clients, ensuring 100% accuracy at all times.
Work closely with the invoicing team to support the completion of invoicing activity including the scanning of important documents, when required.
Carrying out any other administration task providing a balanced support to the relevant departments.
Ensure all written communications sent to customers / clients are checked for professionalism, accuracy and are both accurate from a grammatical manner.
Experienced in data entry, telephone techniques, general administration practices, computer literate
Can demonstrate efficient time management
Has a strong attention to detail
Previous experience within an administration role