Here4you Access Team Practitioner

The Here4You Access Team operates Monday to Friday between the hours of 9am and 5pm.The Here4You Access Team support Lincolnshire CYP Services by staffing the Here4You advice and referral line which provides support, guidance, and self-referral for CYP and families in Lincolnshire as well as advice to professionals of Lincolnshire who work with Children and Young People. The Here4You Access Team screens all incoming referrals to ensure CYP access the right support, at the right time.

The team works remotely, based at our home addresses but with the expectation to travel around the county of Lincolnshire occasionally.

We require an excellent communicator who has knowledge of Children and young people's services in Lincolnshire.

The Here4You Access Practitioners will be instrumental in ensuring that the children and young people of Lincolnshire are directed to the most appropriate service to assess their emotional wellbeing and mental health difficulties.

They will screen all referrals made to CYP services. They will provide triage calls to CYPs and their families if required to ensure they receive the right assessment, at the right time.

They will provide advice and signposting to professionals calling the H4U line and ensure that all signposting information is current and accurate.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire.

Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work.

We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services. This is the time to join and help redesign our services of the future.

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions.

We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

As well as all the usual NHS benefits, LPFT also provides an enhanced benefits package including early access to psychological support and physiotherapy, support with transport and travel, financial wellbeing packages and discounts.

Team working
- Provide clinical support to the team based on knowledge and experience as and when needed.
- Supporting the induction of new staff.
- Attendance at team meetings and away days where necessary.
- Completing audits as required (for example quality audits and examining data).
- Support the implementation of service improvements & changes within the team setting.
- Act as Practice Supervisor or Assessor (registered nurse) for student nurses in the team.

Clinical
- Screening referrals to CYP services and liaising with peers to ensure the young person receives the right care at the right time.
- Providing cover on the Here4You line to triage calls and provide support to professionals and parents/carers.
- Completing thorough and holistic triage and risk assessments where necessary.
- Liaise with other professionals/services re. referrals and according to CYP needs.
- Recognition of own skills and professional capability to escalate cases as necessary.
- Gathering feedback from children, young people, parents/carers and other professionals to enable service growth and development.

Administration
- Proficient use of the clinical system to upload and locate demographic information as well as clinical information where appropriate.
- Ensuring accurate and appropriate information is recorded within the young person’s clinical notes.
- Robust risk assessing and triage including ensuring all information is accurate, timely and relevant to CYP care.