Hotel Receptionist

We are looking to recruit a **part-time** Receptionist to join our small team at The Dower House Hotel. To work on our front desk in reception on a daily basis to perform a variety of administrative and clerical tasks. This role will require working in shifts of mornings, evenings and weekends on a rota basis, flexibility is a must. Reception is open between the hours of 7am-8pm.

**Responsibilities**:

- Answering the switchboard, screening and forwarding incoming phone calls
- Greet and welcome guests
- Use the hotel booking system Avon Data (full training will be provided)
- Ensure reception area is tidy and presentable
- Receive, sort and distribute daily mail/deliveries
- Update calendars/diaries
- Receive payments, record receipts for services and handle and reconcile all petty cash daily
- Prepare vouchers
- Perform other clerical receptionist duties such as filing, photocopying etc

**Requirements**:

- Previous experience as a Receptionist, Front Office Representative or similar role is required
- Proficiency in Microsoft Office Applications
- Hands-on experience with office equipment
- Professional attitude and appearance
- Strong written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Excellent customer service and a good telephone manner

The salary for this role is based on minimum wage.

**Job Type**: Part-time

**Salary**: Up to £9.50 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Holidays
- Weekend availability

Ability to commute/relocate:

- Woodhall Spa LN10: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (required)