Office & Customer Support Assistant (Part-time)

1 week ago


Poole, United Kingdom Signs & Stickers Ltd Full time

**Office & Customer Support Assistant (Part-Time)**
Location: Poole, Dorset
Pay: £12.50 per hour
Hours: 20-25 hours per week | Temp-to-Perm

**About Us**
Signs & Stickers Ltd is a signage and print company based on the Nuffield Industrial Estate in Poole. We’re primarily an eCommerce-based business, supplying custom signage to customers all over the UK. We’re a small, friendly team with big ambitions, and we’re now looking for the right person to support us as we grow.

**The Role**
This is a varied office-based role, ideal for someone who enjoys working across different tasks and has strong admin and customer service skills.

**Key Responsibilities**:

- Preparing quotes and assisting with invoicing (QuickBooks experience beneficial)
- Answering phones and providing excellent customer support
- Assisting with marketing campaigns and social media posts
- Listing and updating products on our website
- Supporting day-to-day business operations

**What We’re Looking For**
- Very organised with excellent attention to detail
- Confident computer user with strong typing and data entry skills
- Excellent written and verbal communication
- Knowledge of phone etiquette and customer service principles
- Proven experience in a similar administrative or office-based role (required)
- Customer service experience (preferred)
- Any knowledge of Canva or graphic design tools is a bonus

**Working Hours**
- 20-25 hours per week
- Free on-site parking available

**Education & Experience**
- GCSE or equivalent (preferred)
- 1 year of administrative experience (required)
- 1 year of customer service experience (preferred)
- Fluent English (required)

**Additional Info**
This is a temporary role with the opportunity to become permanent. Duties may evolve over time based on business needs.

**Job Types**: Part-time, Permanent, Temp to perm
Contract length: 6 months

Pay: £12.50 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Casual dress
- Company pension
- Flexitime
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Phone etiquette: 1 year (preferred)

Work Location: In person

Reference ID: S&S1002
Expected start date: 20/08/2025


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