Field Service Engineer

2 weeks ago

StokeonTrent, United Kingdom Spacelabs Healthcare Full time

**FIELD SERVICE ENGINEER / STOKE - NORTH MIDLANDS / COMPETITIVE PAY**

A brilliant new opening for a **Field Service Engineer**to join a world leading organisation, at **Spacelabs Healthcare**, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enable better-informeddecisions, increase efficiencies, and create a safer environment for patients.

Why work at Spacelabs? Because lives depend on you

The **Field Service Engineer** (FSE) will be responsible for meeting the daily service maintenance and repair needs of the customer’s equipment. Establish and maintain proper business relationships with customers and peers as well as performingnecessary administrative duties as required and other duties as assigned

The role is to cover the Midlands region with domestic travel to customer sites 70% of the time.

**What’s on Offer?**
- Competitive salary
- 37.5 Hour week
- Car Allowance
- Pension plan
- Become part of a leading, trusted organisation

**Key Responsibilities of the Field Service Engineer**:

- Install new equipment and be able to train customers on its function
- Carry out planned corrective preventative maintenance repairs, and service, fault find and carry out breakdown repairs.
- Ensure relevant documentation is fully completed in an accurate and timely manner, including timesheets, work reports, service reports, expense claims and site documentation.
- Ensure client satisfaction in all aspects of installation, maintenance, and service and to always project a high level of quality customer service.
- Ordering and managing repair parts cycle times.
- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction.
- Proficiency with installing and troubleshooting software on Windows desktop and server operating systems.
- Knowledge of Windows Operating Systems, software/hardware installations and troubleshooting
- Responds to routine enquiries from customers about the technical aspects of the organization’s products and services.
- Identify problem areas, report these back via correct channels, and ensure all relevant documentation is carried out

**Skills & Experience Required**:

- ONC or equivalent in electronic/electric engineering
- Good IT knowledge with basics of networking some SQL knowledge, and experience with web-based (IIS) systems is highly desirable.
- Excellent attention to detail to diagnose equipment faults accurately
- Effective and professional communication skills with customers and colleagues
- Previous experience as a field engineer or similar role
- An analytical mind, strong problem-solving ability, and excellent attention to detail
- Experience with medical messaging protocols (HL7 and DICOM)
- Experience with web-based (IIS) systems is highly desirable.

**Ready for the challenge?

  • Field Service Engineer

    2 weeks ago

    Stoke-on-Trent, United Kingdom ADR Specialists Ltd Full time

    Your New Company A leading brand in the supply and maintenance of construction machinery across the UK What is on offer for the Field Service Engineer? * Salary – up to £42,765.80k (OTE £58K) * Medical and dental cash plan * Life assurance * Contribution Pension Scheme * Company Van * Door to door pay Main Responsibilities of the Field Service Engineer:...

  • Field Service Engineer

    2 weeks ago

    Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    **FIELD SERVICE ENGINEER / STOKE (WITH GLOBAL TRAVEL) / COMPETITIVE PAY** Brilliant new opening for an experienced Field Service Engineer to join a world leading organisation - Opportunity to work from home and travel overseas! **Rapiscan Systems** are an industry leader in detection technology, providing inspection systems and services for ports, borders...

  • Field Service Engineer

    2 weeks ago

    Stoke-on-Trent, United Kingdom Demob Job Ltd Full time

    Demob Job Reference: J4402 Job Title**:Field Service Engineer** Location: Stoke, Manchester, Birmingham **Salary**: £35,000, OTE up to £47,000. **Field Service Engineer** Responsibilities: - Travelling throughout the UK and overseas to support customers in on-site installations. - Oversee any necessary diagnosis, troubleshooting, servicing and...

  • Field Service Engineer

    19 hours ago

    Stoke-on-Trent, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Are you an experienced Field Service Engineer from within the construction machinery / plant / HGV / agricultural sector seeking a new opportunity?Our superb client is seeking an experienced Field Service Engineer to join them on a permanent basis to be based from Stoke travelling to customer sites across the region working core hours of 8.00am – 4.30pm...

  • Field Service Engineer

    2 weeks ago

    Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    **FIELD SERVICE ENGINEER / STOKE - WITH TRAVEL ACROSS THE MIDLANDS / COMPETITIVE PAY** Brilliant new opening for an experienced Field Service Engineer to join a world leading organisation - Opportunity to work from home and travel overseas! **Rapiscan Systems** are an industry leader in detection technology, providing inspection systems and services for...

  • Field Service Engineer

    1 week ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Haier lnc. Full time £33,903 - £38,323 per year

    Field Service Engineer£33,903 - £38,423 depending on experienceThree incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.As a Field Service Engineer, you'll be visiting customers in their homes across...

  • Field Service Engineer

    5 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rapiscan Systems Full time €40,000 - €80,000 per year

    OverviewRapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection systems for ports, borders, military installations, high-threat facilities, and checkpoints. Our solutions help combat terrorism, drug trafficking, illegal immigration, and trade fraud. We offer a wide range of scanning configurations using...

  • Field Service Engineer

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rapiscan Systems Full time £60,000 - £80,000 per year

    OverviewRapiscan Systems is a global leader in detection technology, providing advanced cargo and vehicle inspection solutions for ports, borders, military installations, high-security facilities, and checkpoints. Our systems help governments and organizations combat terrorism, drug trafficking, illegal immigration, and trade fraud.Role OverviewWe offer a...

  • Field Service Engineer Electrical bias

    22 hours ago

    Stoke-on-Trent, United Kingdom Staffbase Recruitment Full time

    Our client is a leading supplier of vehicle wash machinery and due to their continued success Staffbase have been appointed to recruit for the position of Field Service Engineer Electrical bias. We are seeking an electrical bias field service engineer who will undertake machine installations, maintenance and repair work throughout the UK. Salary £40K -...

  • Field Services Engineer

    2 weeks ago

    Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    OverviewRapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that...