Cleaning Operative

**About the Borough**

This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.

Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.

Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.

Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.

We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.

Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.

**About the Service and Team**

Estate Services is committed to maintaining high standards of cleanliness across all communal areas to ensure a safe, pleasant, and hygienic living environment for all residents. Our cleaning service is an essential part of the estate management offering and is funded through the service charges paid by residents.

Our trained cleaning operatives carry out regular cleaning schedules, which include the upkeep of shared spaces such as entrances, hallways, stairwells, lifts, bin areas, and other communal facilities. We use professional-grade equipment and environmentally friendly cleaning products to deliver consistent and effective results.

We recognise that the cleanliness of shared areas directly impacts residents' quality of life and overall satisfaction and we remains dedicated to providing a cleaning service that reflects the value of the contributions made through service charges and meets the expectations of our residents through our cleaning operatives.

The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs front line staff who thrive in a networked organisation and who can provide strong service delivery. The Estates Cleaning Team provides cleaning services on housing estates across the borough ensuring our communal areas within our housing estates are clean and safe. The range of services the team includes (but not limited to are): Cleaning of communal areas, Deep Cleaning, Bulk Removal, Responding to other estate issues.

The role reports directly to the Estate Cleaning supervisor and will be part of a cleaning team dedicated to providing a cleaning service that reflects the value of the contributions made through service charges and meets the expectations of our residents
- Sweep, mop and vacuum communal floors and stairs
- Clean and sanitise lift interiors, door handles, and light switches
- Dust and wipe down internal window sills, skirting boards, and surfaces
- Remove litter and debris from entrances, hallways, and external pathways
- Maintain cleanliness of bin stores and assist with minor waste management tasks
- Report any maintenance issues or health and safety concerns encountered during cleaning
- Restocking basic hygiene supplies (if applicable) in shared areas
- Ensuring proper use, storage, and upkeep of cleaning materials and equipment
- Any other assigned duties from line manager or supervisor where work will be required


**Our Offer to You**

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your collea