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Front of House Receptionist

2 weeks ago

Berkshire, United Kingdom Parkside Office Professional Full time

**My client based in Berkshire are looking for a FOH receptionist. Working Monday - Friday. Offering £25k**

**Great opportunity within a large commercial real estate company. Great benefits**

**Requirements**:
Event co-ordination experience

FOH reception experience

Hospitality experience

**Responsibilities**:

- Welcome all Occupiers & Guests to ensure their arrival and departure experience is genuine, friendly and efficient
- Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally; record any messages accurately & obtain required information to be passed on.
- Deal with any queries from Occupiers/Guests and offer assistance in resolving issues.
- Maintain and submit monthly Site reports as specified for your respective site by the Front of House Reception Manager
- Liaise and assist with the coordination of Building contractors and and have an awareness of works being carried out within the building
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team
- Ensure that all Front of House areas are well presented, clean and tidy at all times
- Log any Building Faults/Issues with the Help desk, also report them to the Front of House Reception Manager and Facilities Management team
- Carry out any administrative tasks assigned including CAFM and financial data management
- Categorising post/couriers and delivering to Occupiers/Guests where needed
- Community Engagement: where possible organise monthly pop-up events in the lobby and engage with the local community to identify value add services for Occupiers
- Assist Occupiers/Guests with Concierge services like restaurant reservations & local recommendations, transportation arrangements, dry cleaning pick up and drop off

**PLEASE APPLY TODAY**

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.