Warehouse Supervisor

**About Celestra**

Celestra is a dynamic and growing company that delivers nationwide IT services to some of the UK’s most recognisable names in the hospitality and retail sectors. We pride ourselves on forming strong, long-term partnerships with our clients, becoming an extension of their teams to help them realise their digital transformation goals.

With teams operating across the country, we’re known for delivering an outstanding customer experience with a speed and efficiency that sets us apart.

**Scope & Purpose**

We seek a hands-on and proactive Warehouse Supervisor to support our Warehouse Manager and oversee day-to-day operations at our Bletchley site.

This role is integral to ensuring stock is received, handled, stored, and dispatched accurately, efficiently, and safely. You’ll take the lead in supervising warehouse staff, driving performance, and ensuring the smooth running of daily operations.

**Key Responsibilities**
- Accurately process and check all incoming deliveries against purchase orders and delivery notes.
- Oversee the picking, packing, and accurate labelling of goods for dispatch.
- Ensure all goods are dispatched on time, in full, and in line with customer requirements.
- Organise and coordinate warehouse layout to maximise space and improve workflow.
- Monitor and maintain stock levels of consumables, packaging, and parts; raise replenishment orders as required.
- Ensure all incoming goods are thoroughly checked, booked in, stored appropriately, and reflected accurately in systems.
- Conduct regular stock counts, audits, and investigations into discrepancies.
- Manage goods returns and oversee reverse logistics processes.
- Supervise and support a team of warehouse operatives, allocating tasks and monitoring performance.
- Provide coaching and training to team members, ensuring adherence to procedures and encouraging continuous improvement.
- Uphold Health & Safety, fire safety, and manual handling standards across the warehouse.
- Maintain a clean, safe, and well-organised working environment.
- Act as a first point of contact for operational issues and escalate where necessary.
- Work collaboratively with other departments (e.g., Projects, Purchasing, and Logistics) to ensure smooth coordination.
- Support recruitment, onboarding, and performance reviews of warehouse staff.
- Monitor and report on departmental KPIs and service levels.
- Assist in the implementation of new warehouse technologies or process improvements.
- Ensure all documentation, records, and system updates are completed accurately and on time.

**About You**
- Proven experience in a similar supervisory role within a fast-paced warehouse environment.
- Strong knowledge of general warehouse operations, including inventory management, space optimisation, and stock rotation.
- Exceptional attention to detail and accuracy.
- Confident in leading and motivating teams, with excellent communication and interpersonal skills.
- Able to remain calm under pressure and manage multiple priorities effectively.
- Practical problem-solver with a hands-on approach.
- Proficient in the use of IT systems, particularly Warehouse Management Systems (WMS).
- Strong understanding of Health & Safety standards and compliance in a warehouse setting.

Positive, self-motivated, and solution-focused.

**What We Offer**
- 25 days’ holiday (rising to 28 days after 3 years of service)
- Pension scheme and private medical cover
- Annual flu vaccinations and free eye tests
- Company bonus scheme
- Monthly “Team Hug” recognition awards - be in with a chance of winning Star of the Month
- Access to our employee benefits portal with discounts on shopping, dining, cinema, travel, and more
- Cycle to Work scheme
- Modern offices featuring a pool table, table tennis, and even a pub garden for summer BBQs
- Regular charity events, socials, and team parties
- Fresh fruit every Monday and Wednesday
- Complimentary cereals, toast, and an on-site snack shop
- Daily coffee van serving hot and cold food and drinks from 9 am

**If you’re an experienced warehouse professional looking for a fresh challenge in a fun, supportive, and fast-paced environment, we’d love to hear from you.