Room Attendant

1 week ago

Cheltenham, United Kingdom The Greenway Hotel & Spa, Cheltenham Full time

**What you’ll be doing?**

As a Room Attendant, you will be a vital cog in our team and vital to our overall guest experience. This role is perfect for those that take a real pride in their work, love cleaning and want a role that allows time to focus on the little touches. Our turn down service is offered to enhance the guest experience and where you will prepare their room for the evening including leaving any hotel specific touches such as camomile tea and a cookie, turning down the bed, and adding soft lighting.

**What you’ll need?**
- To be committed to deliver exceptional cleanliness within hotel bedrooms and public areas;
- You may be interacting with our guests so a welcoming smile is essential as is conversational English;
- Being a Room Attendant is hard but rewarding work, and will require a level of fitness in order to complete this vital role;
- Previous experience within a similar role would be desirable, although full training will be provided in the use of chemicals, cleanliness and equipment;
- You will be a good team player with an enthusiastic approach to exceeding guests’ expectations.

Hours for this role are XXXXX.

**What’s in it for you?**

We are proud to offer great places to work with our teams at the heart of all we do - we lead with a values led approach towards based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’.

Our bespoke Eden Extra’s benefits platform offers:

- Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
- Fairly distributed Service Charge/Gratuities paid monthly;
- Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
- Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools;
- Cycle to Work Scheme and Electric Vehicle Lease Scheme;
- Health plans for dental, optical, alternative health care + 24 hour GP access;
- Discounted stays, spa treatments, golf and leisure access across EHC properties;
- Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people;
- Access to Eden Engage - our employee portal with regular team news;
- Grow with us via apprenticeships and bespoke leadership programmes - RISE & THRIVE;
- You’ll also get free parking, meals on duty, uniform etc.but you already knew that, right?

Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:

- An opinion that counts.regular surveys and forums that ask YOU for YOUR opinion;
- A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;
- A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;

INDHOTEL

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