Front of House Team Leader
7 hours ago
The Nightingale... The local that lies in the Heart of the community. The friendliest pub in Bicester showing all live sporting events, live entertainment, weekly quizzes and much much more. Currently closed for a brand new refurb, come and join us when we open in November and try our brand new menu The perfect local just got better
What we will offer you in return:
- Competitive hourly salary
- 28 days holiday
- Company Pension scheme
- Retail and Beer discounts
- Refer a friend Bonus
- Meals on duty
- Employee assistance programme
- Benefits portal
- Career development programme
- Fun culture surrounded by a supportive team
- Great working environment and great prospects
Your role as Team Leader / Supervisor:
We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.
Team Leader duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
You will need to demonstrate:
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
INDFOH
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