IT Support Engineer

2 weeks ago


Guildford, United Kingdom Ashdown Group Full time

My client is a well established and growing Microsoft Gold Partner MSP in the Guildford area. They have an urgent requirement for an experienced IT Engineer to join their 3 rd line Service Desk team providing telephone & remote support to a wide varietyof SME’s. This role is paying between £30,000 - £35,000 + full Microsoft training & certification. This role is offered with hybrid working, splitting your time between working in the office and working from home each week.

This is an excellent opportunity for a confident and outgoing IT Helpdesk Analyst / IT Support Analyst to join a busy and dynamic IT consultancy on their IT Helpdesk. As part of the 3 rd line / senior team you will not only be a senior point of escalationbut also a mentor to inspire and guide the 1 st & 2 nd line Service Desk teams.

As an experienced IT Support Analyst, you will have a solid background with the usual Microsoft stack. Technical skills will include:

- Office 365
- Active Directory / Azure AD
- Windows Server
- Exchange Online / Exchange Server
- Windows 10
- Citrix, VMWare &/or HyperV
- Antivirus, backup solutions & firewalls

Once you have settled into the role and completed the initial in-house training, you will have access to a wide range of fully funded formal Microsoft courses & exams.

Based in the Godalming area of Guildford my client is accessible from the A3 and the local train station. In return for hard work and dedication my client is offering a salary of up to £35,000 + full MS training & formal certifications, pension, healthcare,dental, life assurance, personal tech purchase discounts, cycle to work scheme, childcare vouchers, and critical illness insurance.

If you are an experienced IT Support Engineer looking to join an MSP using the latest technologies and can offer you a progressive career with a solid training programme, please send me your CV immediately.


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