Technical Team Leader

Let your originality soar

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

Since then, British Airways has gone on to deliver game-changing achievements. First we broke the record for the fastest transatlantic flight with Concorde. Then we became the very first airline to introduce fully lie-flat seats on board.

It was our exceptional engineering teams that brought these pioneering and original ideas to life.

This is your chance to join one of the most diverse and innovative departments at British Airways, at a time when we’re re-imagining the way we fly the skies.

**The role**:Technical Team Leader - Technical Support Group (TSG)**

You will be responsible for leading an operational team providing clear accountability for safety and the continuous improvement of aircraft performance as related to aircraft technical issues, engineering process and procedures and the maintenance philosophy adopted.

Responsible for providing a clear focus and direction to deliver technical, safety and cost performance targets along with continuous improvement of aircraft performance, aircraft maintenance and engineering processes and procedures. You will also be required to Initiate and support business development and change initiatives in support of the business plan.
- This is a full-time permanent position that involves working shifts. The position is based on a equivalent to 4ON-4OFF 12h shift working pattern._

**What you’ll do**:

- Responsible for improving aircraft and Engineering performance through proactive use of Aircraft monitoring and prognostic tools, carrying out repetitive defect analysis, aircraft reliability and Safety reviews.
- Support business development and change initiatives in support of the business plan
- Supports optimal technical decision making across the team and leads technical discussions across departments, using expertise and considering the business effects.

**What you’ll bring to British Airways**:

- Project management / prioritisation
- Team player with good people skills
- Ability to communicate effectively at all levels in a high-pressure environment
- Report and business plan writing skills
- Customer driven with good communication skills
- Problem analysis / technical decision making
- Self-motivated and able to manage change
- High degree of business awareness
- Experience of working and leading operational teams.
- In depth fleet/product knowledge gained through considerable hands on experience
- Specific knowledge of aircraft mechanical and avionics systems, structures and materials.
- Detailed knowledge of the safety and quality management system.
- Detailed knowledge of regulatory requirements
- Detailed knowledge of company processes and procedures applicable to the work environment and people management.
- Full dedication to the fleet wide operation across the BA network.
- Strong influencing and communicating skills to manage customers and suppliers
- Able to create clear and effective work instructions to assist and support certifying engineers with guidance on fault isolation and compliance.
- Understand operational and financial implications of Technical & Operational decisions
- Capable of support simplification and process improvement initiatives
- Support business development and change initiatives in support of the business plan

**Your experience**:

- Ability to hold CAA or BA company approvals
- Recognised Aircraft Engineering Apprenticeship or equivalent industry experience
- The ability to hold and exercise CAA Part 145 Technical Engineer / Part21 CCE or CVE approvals as required for the role

**What we offer**:
As an airline, we never want to stand still. The same goes for our people.

We’re committed to upskilling our engineers and providing professional development training so you can progress in your area of expertise. That way, you’ll attain the highest levels of professional achievement as we continue to invest in new technology, equipment, and aircraft.

Training modules are offered through self-study courses, or structured learning programmes, and delivered at our state-of-the-art Learning Academy at London Heathrow.

When you work in an engineering role at British Airways, you’ll be joining a high-performance culture. It’s a time-pressured environment too, but the challenges here are exciting and diverse, and you’ll be part of projects you won’t find anywhere else. That’s what keeps our exceptional colleagues inspired to do their best work. We also offer fantastic rewards, including great staff travel benefits.

**Inclusion & Diversity**

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues